Julia Henderson

Experienced and versatile professional with a background in medical reception, academic animal care, and inpatient psychiatric support. Skilled in ensuring front-desk operations, coordinating patient services, and maintaining accurate records in fast-paced healthcare environments. Brings hands-on experience working with animals in a university setting, demonstrating responsibility, attention to detail, and adherence to care protocols.

Additionally, offers compassionate support within inpatient psychiatric treatment, contributing to patient well-being and team collaboration. Known for strong communication skills, adaptability, and a commitment to providing high-quality care across diverse settings.

ANIMAL CARETAKER/LAB ASSISTANT at MERCER UNIVERSITY (2026 – Present)

• weekly cage changes
• weekly cleaning and disinfectant duties
• daily routine mice checks
• health monitoring
• monitor mice in quarantine from jackson laboratory
• euthanization experience/gas

MENTAL HEALTH TECHNICIAN/ER TECHNICIAN at ST FRANCIS BRADLEY CENTER/EMERGENCY ROOM (2025 – 2025)

• ensuring patient safety by monitoring behavior and implementing safety protocols
• patient vitals monitored while to track patients health status and reporting changes to nursing staff
• conducted regular rounding to maintain a secure and supportive environment
• completed assessments with nurses to evaluate patients needs and progress
• served as a sitter to provide one-on-one supervision for high-risk patients
• supported OR operations by assisting with patient intake and crisis intervention

MENTAL HEALTH TECHNICIAN at RIDGEVIEW INSTITUTE (2024 – 2024)

• ensuring patient safety by monitoring behavior and implementing safety protocols
• recorded and monitored vitals to track patients health status and reporting changes to nursing staff
• conducted regular rounding to maintain a secure and supportive environment
• completed assessments with nurses to evaluate patients needs and progress
• served as a sitter to provide one-on-one supervision for high risk patients for adult and adolescent
• assisted with patient ambulation by assisting with patient intake and crisis intervention
• accompanying adolescent patients to emergency room for special care and emergency medical needs

MEDICAL RECEPTIONIST at JAS MEDICAL & WELLNESS (2022 – 2024)

• recorded patients vital signs
• scheduled and managed appointments
• processed and submitted insurance claims
• assisted chiropractor with patient care
• confirmed patient information to maintain accurate medical records
• maintained and ordered in office products
• kept detailed record of each patients information

DIPLOMA – KENNESAW MOUNTAIN HIGH (2014 – 2020)

PATIENT CARE TECHNICIAN CERT – CAREER STEP (2023 – 2024)