Julie Ditzel

Detail-oriented Medical Billing and Patient Care Specialist with over 25 years of experience in fast-paced healthcare environments. Proven expertise in medical billing, coding accuracy, and denial resolution. Highly skilled in-patient relations, conflict resolution, and high-volume communication.

Adept at supporting clinical teams, ensuring compliance, and delivering compassionate, high-quality patient care. Experienced in both in-office and remote work environments using modern collaboration tools.

Medical Billing & Patient Care Specialist - George Anthony Figueroa, M.D. Family Practice

(1993-01 - 2018-12)

• Managed claims submission, insurance verification, and prior authorizations
• Ensured accurate medical coding (ICD-10, CPT, HCPCS) and compliance
• Handled aging reports, denial management, insurance follow-ups, and patient collections
• Served as a liaison between patients, providers, and insurance companies
• Managed high-volume calls, appointment scheduling, and patient triage
• Assisted with patient intake, charting, vital signs, EKGs, and lab specimen collection

Home Health Care Professional (Self-Employed) - Senior Home Care

(2019-01)

• Provide personalized in-home care, including assistance with daily living activities and medication management
• Monitor and document vital signs, reporting changes to healthcare providers
• Educate patients and families on health management and preventative care
• Support physical activity and mobility to improve patient strength and independence
• Deliver hands-on care including hygiene, bathing, repositioning, and safe patient transfers