Julie Mecham

Creative and results-driven Technical Writer and Product Owner with extensive experience in business analysis, documentation, policy development, release notes, product requirements, and training programs. Known for building collaborative teams, leading successful initiatives, and delivering high‑quality documentation that strengthens product adoption and team performance.

AccentCare, Inc. — Sr. Technical Writer (5/2020 – 3/2026)

• Facilitated Salesforce Careflow implementation as part of the IT team.
• Edited, updated, and organized training materials, user guides, and job aids.
• Delivered training for DocuSign, Portal Integration, and Pending Placement initiatives.
• Maintained release notes supporting regulatory change management audits for multiple agile teams.
• Communicated development changes, enhancements, and new features to staff.
• Coordinated IT Employee Spotlight program and led employee engagement events.

• Supported Oracle implementation for Corporate Accounting.
• Maintained the Training Resource Center site using RoboHelp.
• Documented BI analytics team processes and procedures.
• Migrated document management from SharePoint to Huddle.

• Gathered requirements for IT documentation related to security procedures and policies.
• Updated policies, workflows, and presentations for Virtual Visit product.
• Participated in scrum planning and user story development.
• Contributed to branding/marketing efforts for Virtual Visit within Tenet.

• Served as initial Technical Writer in a startup environment.
• Provided training for project management software.
• Developed hospital conversion training and notification materials.
• Participated in ITIL change management and documented leadership meeting summaries.

• Produced training materials, user guides, and quick reference resources.
• Documented new applications, processes, testing scripts, and validation steps.

• Developed user manuals for software product suite.
• Worked within Agile and Scrum environments developing product roadmaps.
• Produced end-user documentation requiring security clearance.
• Led training for employee orientation and product education.

• Managed home banking layout and updated content, rates, and product changes.
• Developed regulatory documentation supporting SOX and FDC audits.
• Created standards and policies for HTML coding for development teams.

BA, English — University of California, Riverside (Cum Laude)