Julien Charles

To obtain a position in a positive, stable and challenging corporate environment that strives on establishing and maintaining excellent relationships with clients and employees.

Independent Online Seller - Charly Pawn LLC.

(2020-07)

• Create product listings to attract potential buyers and maximize visibility on the eBay platform.
• Manage inventory levels, ensuring accurate stock counts and timely order fulfillment.
• Provide exceptional customer service by promptly responding to inquiries and resolving customer issues.
• Stay updated on eBay policies, best practices, and industry trends to ensure compliance and success

Store Manager - US PAWN & JEWELRY - Sunrise, FL

(2014-07 - 2021-11)

• Ensured proficient execution of the sales and lending processes are to standard for self and team
• Maximized revenue growth, operating margin, and controls expenses to ensure the assigned location meets or exceeds all financial objectives
• Performed daily management responsibilities (loan walks, store merchandising, ticketing standards, and backroom organization, opening/closing drawers and store, etc.)
• Established personal and team standards for superior customer service

Manager Assistant - Value Pawn - Margate, FL

(2009-07 - 2014-06)

• Directed recruitment/training/staff development initiatives to maximize productivity and revenue potential through development of a sales team
• Administered daily operations to ensure policies and programs were adhered to
• Ensured store is prepared for internal audits and inventory statistics
• Developed and implemented a marketing tool, and managed marketing/promotional events
• Cultivated strong business relationships with customers to drive business development

Sales Supervisor - Carl's Furniture - Coconut Creek, FL

(2007-07 - 2009-03)

• Meeting and exceeding annual sales developing and maintaining strong customer relationships
• Demonstrate technical selling skills and product knowledge
• Build thrust communicate effectively focus on customer
• Solve problems and demonstrate high integrity and maintaining contact with all clients to ensure high levels of satisfaction

Real Estate Agent / Mortgage Broker - Extreme Mortgage - Coconut Creek, FL

(2004-06 - 2007-12)

• Interviewing loan applicants to document income, debt, and credit history
• Requests documents such as bank accounts
• Purchase agreement and property description for verification

Airline Representative /Flight Supervisor - Falcon Air Express - Miami, FL

(1999-12 - 2004-05)

• Responsible for the safety of the passengers and their evacuation in case of emergency
• Accomplish all tasks during the hours in the air and assist passengers
• Ensure passengers are fully compliant with the federal law

Sales Consultant - Brandsmart USA

(1996-02 - 1999-11)

• Responsible for sourcing and developing clients and referrals
• Planned to approach to target new customers and demonstrate technical selling skills

Triton College Oak Park, IL