Juno Toussaint

RF Optimization Engineer and Telecommunications Project Coordinator/Assistant Project managing with 12+ years of experience supporting 3G, LTE, 5G NR, DAS, and network performance optimization projects for AT&T, T-Mobile, DISH, Sprint, Nokia, and C Spire. Experienced in KPI analysis, cluster optimization, drive testing, alarm analysis, interference mitigation, and live network troubleshooting across large-scale wireless deployments. Proven ability to improve network quality through RSRP/RSRQ/SINR optimization, throughput enhancement, load balancing, carrier adds, tilt optimization, and customer complaint resolution.

Strong background leading cross-functional engineering teams, coordinating large FCC/T-Mobile projects, and supporting high-profile event venues and FNET COW deployments.

Project Coordinator / RF Optimization Engineer - Global Technology Associates (GTA) - North & South Carolina AT&T Market

(2023-01)

• Monitored LTE/5G DAS network performance across stadiums, malls, airports, and special-event venues
• Analyzed KPIs including RSRP, RSRQ, SINR, CSSR, throughput, congestion, accessibility, and retainability metrics to identify performance degradation
• Investigated sector-down alarms, VSWR issues, backhaul failures, and power degradation events to minimize customer impact
• Performed post-processing analysis using Actix and delivered optimization recommendations for low-performing sectors
• Supported customer complaint investigations through drive testing, walk testing, and root-cause analysis
• Coordinated and validated COW deployments for major events including Dreamville Festival, Darlington Raceway events, and Wings Over Wayne Air Show
• Developed and maintained Power BI dashboards and event trackers used for executive reporting and operational visibility

Associate Performance Engineer / RF Optimization Engineer - C Spire - Starkville, MS

(2022-04 - 2022-12)

• Managed wireless network performance for the East Mississippi market, supporting LTE optimization and customer experience improvement initiatives
• Resolved customer-impacting issues through KPI analysis, alarm troubleshooting, and optimization actions
• Executed tilt changes, carrier adds, load balancing, and interference mitigation to improve coverage and sector utilization
• Approved new site integrations and conducted post-activation validation testing
• Supported live-event optimization during Mississippi State University football games by monitoring network KPIs and implementing real-time changes
• Performed dominant-sector analysis and supported legal/subpoena-related RF data requests

RF Field Engineer - Global Technology Associates (GTA) - Birmingham, AL

(2021-01)

• Conducted C-Band cluster testing across urban and rural markets spanning 240–350-mile routes
• Performed multi-device voice/data testing using DMAT configurations with C-Band lock validation
• Investigated RF interference issues using spectrum analyzers and scanner-based testing methodologies

Field Test Engineer / Technical Support - Exagen Solutions

(2020-01)

• Executed SSV/SSD testing and cluster drives across Georgia and the Carolinas using Nemo Outdoor and PCTEL scanners
• Validated VoLTE performance, handovers, throughput, and mobility KPIs across more than 250 wireless sites
• Supported field troubleshooting activities and post-processing analysis for optimization teams

RF Field Engineer – Device Testing - Global Technology Associates (GTA) - Northern Virginia

(2020-01)

• Performed pre-launch 5G device validation testing for unreleased Sprint devices
• Executed test cases covering MOS, latency, packet loss, throughput, and inter/intra-frequency handovers
• Conducted route-based 5G mobility testing using XCAL, NOMAD, MPM4, and QXDM platforms

RF Field Engineer – AT&T / DISH / Nokia - Startech Networks - Mobile, AL

(2019-01 - 2022-12)

• Executed 250+ RF validation test cases supporting Nokia and DISH NB-IoT deployments
• Conducted throughput, latency, paging, attach/detach, and mobility testing across LTE and NB-IoT networks
• Performed scanner drives, SSV, SSD, cluster testing, and site shakeout validation across multiple Georgia markets

Associate Degree - Business & Science - Georgia State University

Continuing Education - Southern Crescent Technical College