Kacey Leo

Table Games Pit Supervisor - Seminole Hard Rock Casino & Hotel Tampa - Tampa, FL

(2024-09)

Table Games Pit Supervisor - Rivers Casino - Pittsburgh - Pittsburgh, PA

(2021-04 - 2023-08)

• Supervise table games for proper operation; making sure all procedures, rules, policies and regulations are adhered by.
• Monitor games, guests and dealers to ensure game protection and integrity of the game
• Obtain utmost discretion to player and company information
• Track, monitor and report game play, transactions, player information and activity.
• Track, count, verify and record all transactions per table
• Lead and mentor dealers; evaluate dealer abilities. providing coaching and also make disciplinary action calls with dealer mistakes, issues and work ethics.
• Manage customer and dealer issues by making discretionary decisions to game discrepancies, dealer mistakes, player complaints.
• Ensure all transactions at table are correct and recorded
• Provide excellent guest service consistent with the company's standards
• Communicate efficiently with co-workers and management on any information that is essential.

Table Games Dealer - Rivers Casino - Pittsburgh, PA

(2019-08 - 2021-04)

• Exchange guest's money for gaming currency
• Maintain game security of assigned game
• Deal table games of Blackjack, Three Card Poker, Four Card Poker, Mississippi Stud, Ultimate Texas Hold Em, Roulette and Craps
• Provide accurate and efficient dealing while following proper game procedures
• Provide excellent guest service consistent with the company's standards

Executive Administrative Assistant - Leo Iron and Metal - Neville Island, PA

(2012-01 - 2019-12)

• Provided assistance for two executives of the company by planning, scheduling and prioritizing meetings, special events, activities, traveling, personal outings, conference calls
• Maintain discretion and confidentiality with work and personal matters
• Perform daily routine clerical tasks such as: mailing, copying, faxing, filing and scanning
• Oversee daily function of office and employees
• Assist executives at meetings by compiling notes and reports
• Responsible for financial book-keeping including paying bills, payroll. A/R, A/P, invoices
• Act as the point of contact between the executives and the employees and clients of the company
• Manage ordering of office and yard supplies
• Maintain weekly payroll hours for employees; track employee attendance
• Create, edit and prepare documents, emails and paperwork
• Represent the executives and the company in a polite, professional manner at all times
• Create travel arrangements and accommodations that include detailed agendas and itineraries
• Communicate by answering phone calls and responding to emails appropriately and professionally
• Created and implemented processes and procedures that increased operational efficiency
• Responsible for in-office cash; paying customers and clients

Business - Business - Community College of Beaver County

High school or equivalent