Table Games Pit Supervisor - Seminole Hard Rock Casino & Hotel Tampa - Tampa, FL
(2024-09)
Table Games Pit Supervisor - Rivers Casino - Pittsburgh - Pittsburgh, PA
(2021-04 - 2023-08)
- Supervise table games for proper operation; making sure all procedures, rules, policies and regulations are adhered by.
- Monitor games, guests and dealers to ensure game protection and integrity of the game
- Obtain utmost discretion to player and company information
- Track, monitor and report game play, transactions, player information and activity.
- Track, count, verify and record all transactions per table
- Lead and mentor dealers; evaluate dealer abilities. providing coaching and also make disciplinary action calls with dealer mistakes, issues and work ethics.
- Manage customer and dealer issues by making discretionary decisions to game discrepancies, dealer mistakes, player complaints.
- Ensure all transactions at table are correct and recorded
- Provide excellent guest service consistent with the company's standards
- Communicate efficiently with co-workers and management on any information that is essential.
Table Games Dealer - Rivers Casino - Pittsburgh, PA
(2019-08 - 2021-04)
- Exchange guest's money for gaming currency
- Maintain game security of assigned game
- Deal table games of Blackjack, Three Card Poker, Four Card Poker, Mississippi Stud, Ultimate Texas Hold Em, Roulette and Craps
- Provide accurate and efficient dealing while following proper game procedures
- Provide excellent guest service consistent with the company's standards
Executive Administrative Assistant - Leo Iron and Metal - Neville Island, PA
(2012-01 - 2019-12)
- Provided assistance for two executives of the company by planning, scheduling and prioritizing meetings, special events, activities, traveling, personal outings, conference calls
- Maintain discretion and confidentiality with work and personal matters
- Perform daily routine clerical tasks such as: mailing, copying, faxing, filing and scanning
- Oversee daily function of office and employees
- Assist executives at meetings by compiling notes and reports
- Responsible for financial book-keeping including paying bills, payroll. A/R, A/P, invoices
- Act as the point of contact between the executives and the employees and clients of the company
- Manage ordering of office and yard supplies
- Maintain weekly payroll hours for employees; track employee attendance
- Create, edit and prepare documents, emails and paperwork
- Represent the executives and the company in a polite, professional manner at all times
- Create travel arrangements and accommodations that include detailed agendas and itineraries
- Communicate by answering phone calls and responding to emails appropriately and professionally
- Created and implemented processes and procedures that increased operational efficiency
- Responsible for in-office cash; paying customers and clients
