Kaitlyn Serna
Social Work student as well as an esthetician graduate.
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About
I’m a motivated student who’s willing to learn everything and anything. Amazing problem solving skills and a quick learner. I'm so beyond excited to see what my future will have in store for me in social work.
Experience
Sephora 10/02/2024 till now
Beauty Advisor, I help and cater to clients needs in either makeup, skincare, hair care or fragrances. I providing customer service and upselling products. Met and exceeded daily and weekly sales goals through effective communication and product knowledge. Stayed current on new launches, brand education, and beauty trends to guide clients. Assisted with inventory management, stocking, and product rotation to maximize availability.
Care.com 8/2023-10/2024
Provided attentive, age-appropriate care.
Planed and engaged in educational and fun activities. Supported daily routines including meals, naps. Maintained a clean and organized play area and assisted with light child-related housekeeping. Communicated regularly with parents about schedules, behavior, milestones
Education
University of Texas at El Paso 8/2026-8/2030
social work
Milan Institute of Cosmetology 8/2025-4/2026
Esthetics El Paso Community College 8/2023-3/2025
