Kaitlyn Watt

Creative and thoughtful individual looking for a work environment where I can take ownership of my role. Interested in expanding my current skill set into a long term position with growth opportunities.

Bartender at Tazza Kitchen Short Pump (2022-10 – 2026-02)

• Improved bar procedures by writing up a detailed task list
• Exceeded guest expectations by remembering preferences, anticipating needs, tailoring drinks to taste, and sharing humor and enthusiasm

Marketing and Communications Manager at On the Market Properties (2017-12 – 2024-05)

• Increased social media engagement on Instagram, Facebook, Twitter, LinkedIn, Pinterest, and YouTube
• Ensured smooth acquisition of new clients by designing print materials including publication ads, flyers, brochures, and postcards using Canva and Photoshop
• Built new company website using Wix to stand out among online competition
• Created short marketing videos using Final Cut Pro
• Sent frequent targeted email campaigns via Mailchimp that exceeded click rate and engagement goals
• Wrote up unique listing descriptions, special features, and articles to generate interest and leads
• Provided frequent and detailed marketing performance reports to clients
• Updated and maintained CRM database and marketing workflows

Server at Ford's Fish Shack - South Riding Location (2019-02 – 2020-02)

• Built strong relationships with guests so they would become my regulars

Market Center Coordinator at Keller Williams Realty Leesburg-Winchester (2017-01 – 2017-10)

• Implemented new system for welcoming and onboarding agents into our office culture
• Created detailed agent handbook as a resource to benefit agents
• Created and executed training classes on Canva for agents
• Coordinated and scheduled office events, trainings, and meetings
• Initiated Facebook Live classes to make trainings accessible to agents outside of the office
• Became go-to office tech support and problem solver for immediate agent needs/questions

Manager at Rodi Salon (2014-11 – 2017-01)

• Wrote procedures to create a better understanding of staff expectations and responsibilities
• Created comprehensive literature on our products and services
• Initiated promotional events, increasing product sales
• Interviewed potential new employees to grow our team
• Managed staff member schedules and concerns to create a better working environment