Kaiya Dionne

LIVE ENTERTAINMENT AND CUSTOMER EXPERIENCE PROFESSIONAL WITH A BACKGROUND IN PERFORMANCE, STUDIO ENVIRONMENTS, AND FAST PACED GUEST FACING ROLES. SEEKING OPPORTUNITIES IN LIVE ENTERTAINMENT, VENUE OPERATIONS, AND PRODUCTION SUPPORT ROLES SUCH AS BACKSTAGE ASSISTANCE, EVENT COORDINATION, AND SHOW OPERATIONS, WHERE I CAN CONTRIBUTE TO THE BEHIND THE SCENES EXECUTION OF LIVE PERFORMANCES AND BE IMMERSED IN PROFESSIONAL ENTERTAINMENT ENVIRONMENTS.

EXPERIENCE WORKING IN STRUCTURED HIGH ENERGY SETTINGS WHERE COMMUNICATION AND ADAPTABILITY IS ESSENTIAL.

Data Entry / Content Moderation / Social Media Support - Red Rose Studios - Los Angeles, CA

(2025-03 - 2025-08)

• Managed digital content, customer inquiries, and online communication in a fast-paced environment.
• Handled scheduling updates, database organization, and administrative support tasks.
• Collaborated with team members to maintain organized workflows and meet deadlines.
• Assisted with social media and promotional support for ongoing projects.

Dance Teacher / Choreographer - Full Out Studios - Los Angeles, CA | Oakland, CA

(2019-10)

• Lead structured classes focused on coordination and performance quality.
• Maintain a high energy, supportive class environment while giving technical corrections.
• Collaborated with team members to maintain organized workflows and meet deadlines.

Front Desk Associate - Full Out Studios - Oakland, CA

(2021-11 - 2024-06)

• Welcomed dancers, instructors, and guests in a high energy dance studio environment.
• Managed online, phone, and in person room reservations and check ins.
• Handled customer payments, scheduling questions, and studio inquiries.
• Supported a fast paced front desk while maintaining a friendly and organized atmosphere.
• Assisted guests with studio amenities, directions, and resolving concerns professionally.

Customer Experience Associate - Trader Joe's - Alameda, CA

(2018-07 - 2021-06)

• Provided customer service in a high volume team environment.
• Worked collaboratively with coworkers during fast paced shifts.
• Handled transactions accurately while maintaining positive guest interactions.
• Assisted customers with purchases, product questions, and store navigation.

Crew Member - Whataburger - Grand Prairie, TX

(2017-04 - 2018-02)

• Worked front counter and drive thru in a fast paced customer service environment.
• Prepared orders, handled payments, and maintained clean service areas.
• Collaborated with team members during busy shifts and peak hours.

Theater Sound Technician - Grand Prairie, TX

(2015-02 - 2018-06)

• Controlled microphones, sound levels and outputs to produce high quality tracks for a variety of clients.
• Collaborated with producers and performers to determine and achieve desired sound for productions.
• Prioritized critical issues, items and functions and set achievable goals to measure process.