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Kalena Bloodcloud

Kalena Bloodcloud

Patient Aligned Care Team (PACT) Social Worker (GS-11)

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FarnhamMember since October 19, 2026
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About

A healthcare system that serves more than 200,000 veterans living in a 26-county area of central and eastern North Carolina to improve their overall health.

Experience

Patient Aligned Care Team (PACT) Social Worker (GS-11) - Veterans Affairs Health Care Center - Greenville, NC

(2020-05)

A healthcare system that serves more than 200,000 veterans living in a 26-county area of central and eastern North Carolina to improve their overall health.

  • Independently able to provide individual, group, and family psychotherapy, and advanced level case management interventions used in the treatment of Veterans.
  • Proficient knowledge of medical and mental health diagnoses, disabilities, treatment procedures, and terminology, including acute, chronic, and traumatic case management as well as common medications and their side effects.
  • Competent to work independently with Veterans experiencing a wide range of complex medical, psychiatric, emotional, behavioral, socioeconomic, legal, cultural, educational and other diverse backgrounds through recurring supportive case management visits.
  • Convey and serve as a liaison with State Appointed Guardians to provide facility and treatment care coordination.
  • Monitor specialized case management tracking, to best promote and determine Veteran treatment outcome.
  • Administer psychosocial assessments to determine stability and baseline of activities of daily living (ADL), food insecurity, cognitive impairment, and suicidal risk.
  • Consult with other treatment team and staff members regarding psychosocial needs of Veterans and/or their families and the impact of the identified psychosocial problems on the Veteran's health care planning and compliance with treatment.
  • Provide consultation and education on various treatment modalities to Veterans and their families on the role of social work and available resource to ensure effective delivery of services.
  • Triage SI/HI, Mental Health, Substance Use, Homelessness, PTSD, and Community Resources while incorporating complex multiple causation in differential diagnosis and treatment.
  • Consult within Interdisciplinary Team (IDT) meetings to advocate for all aspects of Veteran health with emphasis on prevention and health promotion.
  • Adept at providing crisis intervention and case management to promote goal directed care through counseling, caregiver burn out reduction resources, economic assistance, and referrals for appropriate housing accommodations.
  • Independently able to complete referrals for community placement to assist in safe discharges to nursing facilities, group homes, assisted living facilities and substance abuse treatment.
  • Conduct psychosocial assessments to identify risks of abuse, neglect, and exploitation, and advocate for protective services to ensure Veteran safety.
  • Organize and maintain a professional relationships with community vendors, partner agencies, and staff to advocacy for and connect Veterans with comprehensive resources and services.
  • Evaluate for psychosocial, legal, financial, psychiatric, or substance use that may affect patient care management and collaborate with the care team to facilitate the patient care process.
  • Provide education on policies and procedures to Veterans and Caregivers, prior to starting treatment, to promote over all well being and health care understanding.
  • Facilitate a partnership between the Veteran, family, and healthcare providers to ensure the care of the whole person.
  • Actively work to encourage Veteran engagement with treatment plans, through steps such as Motivational Interviewing.
  • Possess the ability to effectively serve on Professional Development committee.

Inpatient Clinical Therapist/Social Worker - Holly Hill Hospital - Raleigh, NC

(2018-10 - 2020-05)

Holly Hill’s Child and Adult Inpatient Program meets the patient where they are mentally and emotionally, helping them to gain the necessary tools for recovery.

  • Independently facilitated and provided psychotherapy for a caseload of up to 24 adults that were admitted for care, due to non-medical compliance, psychosis, substance use, and suicidal/homicidal ideations and behaviors.
  • Coordinated measurable goals with patients and their families to promote restoration of functional abilities.
  • Organized and facilitated weekly Multi-Disciplinary Team meetings and family conferences to provide recommendations to improve patient functions to enable safe discharge.
  • Developed goal-oriented psychoeducational and activity therapy groups to improve clients’ level of functioning.
  • Counseled and provided clinical supervision for multiple Social Work Interns and Employee Trainees to promote assimilation of company and NASW ethical policies and procedures.

Medical Scribe - Holly Hill Hospital - Raleigh, NC

(2019-07 - 2020-05)

  • Documented treatment planning discussions, medication adjustments, and multidisciplinary team recommendations.
  • Accurately documented psychiatric intakes, crisis evaluations, involuntary commitment documentation, and discharge planning notes.
  • Transcribed complex clinical interactions involving psychosis, mood disorders, substance use disorders, and suicidal ideation.

Social Work Intern- PTSD Service (GS-9) - Veterans Affairs Health Care Center - Greenville, NC

(2017-08 - 2017-05)

A healthcare system that serves more than 200,000 veterans living in a 26-county area of central and eastern North Carolina to improve their overall health.

  • Provided social work services and psychotherapy in services throughout the hospital including Post Traumatic Stress Disorder Clinic and Grief Counseling.
  • Provided weekly psychotherapy and managed a caseload of 5 adults.
  • Presented diagnostic case summaries and formulate biopsychosocial assessment.
  • Performed brief interventions including lethality and suicide assessments.
  • Consulted within a Multidisciplinary Team regarding the treatment of specific veterans including psychiatry, mental health providers, and other members of the care team.

Education

Master of Social Work - Social Work - North Carolina Central University (2018-05)

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