Monique Cybulski

To obtain a challenging position with opportunity for advancement. Experienced with administrative tasks in medical settings, ensuring smooth unit operations. Utilizes strong organizational and patient communication skills to support healthcare teams. Knowledge of medical record management and appointment scheduling, contributing to efficient patient care.

Patient Access/Medical Unit Secretary - Mercy Hospital - Buffalo, NY

(2023-06 - 2026-05)

• Coordinated patient admissions and discharges to ensure smooth operational flow.
• Managed scheduling of medical appointments, optimizing physician availability and patient access.
• Maintained accurate electronic health records, ensuring compliance with hospital standards.
• Facilitated communication between healthcare teams, enhancing collaborative patient care efforts.

PSR/Medical Secretary - General Physicians - Orchard Park, NY

(2020-01 - 2023-05)

• Managed patient scheduling and appointment coordination to optimize office workflow.
• Developed and maintained electronic health records ensuring accuracy and confidentiality.
• Facilitated communication between medical staff and patients to enhance service delivery.
• Processed insurance claims and verified patient eligibility efficiently, reducing delays in service.

Senior Medical Secretary - ECMC Emergency Department

(2019-01 - 2019-12)

• Activate traumas / Transferring and admitting of patients
• Transcribing orders / Typing and filing

Emergency Room Nursing Unit Secretary Monitor Tech - Medical Center Intercommunity Campus

(1998-09 - 2018-08)

• Medical Terminology / Emergency Room Management Training
• Verifying Insurance Placement and Transfer of Patients / Emergency Room Case Coordinator
• Cardiac Tech Certified / BLS/CPR Certified
• Transcribe MD Orders / Typing and Filing

High School Diploma - Medical Terminology/Dysrhythmia/CPR - Flex Education

Diploma - Medical Assistant - California Business Institute

Diploma - Bassett High School