Kamaria Keys

Proactive team leader with experience facilitating projects efficiently and cost-effectively. Expertise in resource management, strategic planning, and digital marketing. Able to successfully manage stakeholders and maintain a productive, engaging team environment.

PROJECT MANAGER - Helping Hands Child Care - Remote

(2023-11)

• Leads and oversees multiple projects focused on improving child care services, operational efficiency, and staff training initiatives.
• Develops and implements strategic plans to enhance program effectiveness, streamline workflows, and optimize resource allocation.
• Improves parent and community engagement by spearheading outreach initiatives, digital communication strategies, and program enhancements.

OPERATIONS SUPERVISOR - Charter Communications - Charlotte, NC

(2021-08 - 2023-10)

• Collaborated with cross-functional teams to develop innovative solutions for process improvement
• Routinely evaluated employee performance using holistic objectives
• Designs comprehensive reports detailing daily operations, trends, and areas for improvement

BAR MANAGER - Buffalo Wild Wings - Charlotte, NC

(2018-09 - 2021-08)

• Facilitated efficient scheduling process that balanced labor costs with customer demand
• Developed system for inventory control, resulting in a an approximate 20% decrease in costs
• Conducted regular meetings with staff members to discuss goals and provide feedback for improvement

OFFICE MANAGER - Caldwell Group, Inc. - National Harbor, MD

(2017-11 - 2018-09)

• Created and maintained filing systems to ensure accurate record keeping
• Organized travel arrangements and itineraries for senior management team members
• Implemented efficient communication processes to streamline workflow across teams

RESTAURANT MANAGER - El Centro D.F. - Washington, D.C.

(2016-09 - 2017-11)

• Monitored performance of staff members and routinely provided constructive feedback
• Implemented comprehensive training programs to ensure staff compliance with health and safety regulations
• Established and maintained positive relationships with vendors to obtain quality ingredients at competitive prices

BACHELOR OF ARTS - ORGANIZATIONAL MANAGEMENT - University of Arizona (2023)

CERTIFICATION - PROJECT MANAGEMENT - Louisiana State University (2023 - 2023)