Karen D Graves

Dedicated worker with proven skills in customer service and money handling. Known for professionalism and empathy. Consistently enhancing customer satisfaction through efficient

OPERATIONS CLERK - ATLAS LIGHTING PRODUCTS - BURLINGTON

(2003-02)

• File and organize all completed work orders.
• Check each work for shortages.
• Print work orders and all labels associated with each work orders.
• Maintain office supplies.
• Do production for each work order, once it is built.
• Create labels for painted items.
• Maintain UL labels.
• Answer phone calls from shipping.

CASHIER - WALMART SUPERCENTER - BURLINGTON

(2015-09)

• Process customer transactions efficiently and accurately using POS systems.
• Assisted customers with inquiries and provided product information effectively.
• Maintained clean and organized checkout areas to enhance customer experience.
• Trained new cashiers on operational procedures and customer service standards.
• Ensured compliance with company policies regarding cash handling and security measures.
• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Streamlined checkout process for increased efficiency.

DIPLOMA - WALTER M WILLIAMS HIGH SCHOOL BURLINGTON