Suzie Cherestal

Dedicated educator with more than 20 years of experience teaching French and Creole in Haitian middle and high schools in Haiti, and Administrative Assistant with more than 10 years of experience I possess a strong foundation in business administration and human resources management, with certifications from prestigious institutions like Illinois State University, Harvard and University of Montreal. Proven ability to manage administrative tasks, supervise staff, and enhance customer experiences.

Clerk Secretary - Barton Elementary School

(2026-07 - 2026-08)

• Assist other school personnel in checking forms and other documents for completeness and accuracy, processing forms, preparing listings, filing and responding to routine inquiries.
• Greet and assist parents and provide forms to students.
• Perform standardized clerical or record-keeping functions, e.g., completing and mailing forms or form letters, maintaining established records and preparing new records, assembling and posting data, and composing routine letters.
• Prepare various materials or tabulations from copy or rough draft.
• Sort and files various correspondence, report, vouchers and other materials.
• Maintain confidentiality regarding school and business matters.

Associate - Amazon warehouse - Boca Raton

(2022-11 - 2025-07)

• Executed the picking and packing of merchandise for customer orders, ensuring efficient preparation for shipments.

Front Desk Attendant - Mathieu International Foundation - West Palm Beach

(2022-02 - 2022-10)

• Greeted and welcomed all customers upon arrival, managing both incoming and outgoing administrative flows in the office.
• Surveyed customer experiences, meticulously recording feedback to enhance future services.
• Ensured customers departed with all personal belongings.
• Advised clients on service charges, providing accurate receipts to maintain transparency.
• Organized the reception area for optimal ease of access and traffic flow.
• Maintained a clean, tidy front desk, fully stocked with necessary supplies.
• Responded to customer inquiries and addressed complaints promptly and professionally.
• Managed incoming calls, redirecting them or taking messages as needed.
• Received letters and packages, ensuring proper delivery to their designated destinations.
• Prepared and managed outgoing mail, sorting, checking, and forwarding emails efficiently.
• Identified solutions for administrative and guest-related issues.
• Hired, trained, and supervised new employees, assisting with any paperwork required by the hotel manager.
• Processed, classified, and archived documents for easy access by the management team.
• Coordinated diary organization and planned work meetings for the team.

Executive Senior - Ministry of National Education in Haiti

(2009-07 - 2020-11)

Human Resources Assistant - GHRAP (NGO) - Port-au-Prince, Haiti

(2007-10 - 2009-05)

• Provided administrative and clerical support to the HR team by managing employee records,
• Coordinated hiring steps,
• Helped daily operations...

Administrative Assistant - GHRAP (NGO) - Port-au-Prince, Haiti

(2004-05 - 2006-05)

Teacher of Creole and French - Middle and High Schools in Haiti - Haiti

(1990-10 - 2021-06)

Master’s degree - Social Science - Paris Est Creteil University, France (2011-03 - 2012-08)

Associate - Business Administration - Quisqueya University in Haiti (2003-05 - 2005-06)

Bachelors - Letters, Modern and Haitian Literature - Haitian State University (1984-09 - 1987-07)