Karen Devine

I am ready for my next chapter in my life. I am extremely professional with a friendly personality and team player. I want to work closer to home and love going to work everyday. I can be flexible with any hours needed for your current position.

I am detail oriented and can multi-task with the given responsibilities for this position. Thirty plus years of Healthcare Sales and Marketing related experience, including improving sales and access through networking, contracting, and growing relationships with national and regional accounts. I am very interested in this position and would be an asset to your program.

Liaison - Mercy Home Health - Springfield, PA

(2012-01 - 2023-12)

Act as a Liaison between Mercy Home Health and referral sources such as physicians, discharge planners as well as acute care, skilled nursing, short-term rehabilitation, independent, personal care and assisted living facilities. Working knowledge in navigating through Excel and utilization of Outlook, Word, Power Point, MS Outlook, data base management, Horizon, NextGen, Crimson and Homecare- Homebase, Meditech and Athena. I believe my time management skills along with analytical, organizational, communication and interpersonal skills have been essential to developing business. I have experience with Right Care Solutions, a care coordination company that improves care transitions and patient outcomes. This program is utilized at Thomas Jefferson University Hospital to reduce readmissions, excess days and reduce length of stay.

Right Care

Solutions enables continuous point-of-care decision support. I am currently acting a Community Liaison in the Philadelphia territory working with University Hospitals in Center City, South and Southwest Philadelphia. In the last 3 years I have opened doors for referrals at Hahnemann University Hospital, Magee Rehab. Hospital, VA Medical Center, Met

Community Relations Director - Medical Home Care, Inc - Wayne, PA

(2009-01 - 2012-12)

Marketing oxygen, respiratory services, products and home medical equipment to viable customer/referral services (i.e., doctors, assisted living facilities, sleep study centers, etc.) Influence customers and assist them in understanding the life enhancing benefits of Medical Home Care's superior patient services to their patient population. Responsible for developing business through extraordinary customer service. Extensive contact with physicians and patients alike.

Develop new business as well as manage existing accounts. Build relationships with physicians, their offices, and other referral sources.

Community Liaison - Bayada Nurses - Moorestown, NJ

(2006-01 - 2009-12)

Marketing professional expanding business for the Media, Wayne and King of Prussia offices of Bayada Nurses. Increasing referrals for homecare services. Focus on Private Duty referrals. Interoffice training on recruitment, staffing and in-servicing employees on homecare.

Created and implemented a marketing campaign to promote post-surgical care to Plastic and Cosmetic Surgeons. Continued working relationship with Bayada Nurses' Communication office to create competitive brochures, flyers and marketing material for the Private Duty division.

Senior Advertising Consultant - Seniors Resource Guide Publication - Chalfont, PA

(2004-01 - 2006-12)

Exceeded all sales goals and projections for a new publication in a new market, with over $100,000 in sales for the first publication.

Physician Account Executive - St. Luke's Health Network - Home Star Medical - Bethlehem, PA

(2003-01 - 2004-12)

Earned Top Sales Award for exceeding all quotas and projections in 2004, was the company's top sales representative.

Medical Equipment Specialist - Young's Medical Equipment - Lansdale, PA

(1986-01 - 2003-12)

• Knowledge of Medicare reimbursement methodologies, including fee schedules and claims processing guidelines
• Call Points: Primary Care Physicians, Specialty Physicians, Case Managers, Rehab. Professionals and Community Educators
• Built and maintained relationships with existing clients while acquiring new business
• Perform Network Management related roles such as contracting, purchasing, and provider services
• Managed work orders and prepared contracts
• Prepared medical equipment proposals, bids, and detailed price quotations
• Purchased medical equipment and prepared letters of Medical Necessity for Medicare
• Created Instruction manuals to Market Physicians on Pediatric Respiratory program and Rehabilitation equipment
• Actively participate in healthcare association exhibitions, conferences, and trade shows
• Was part of a corporate team to implement JCAHO and HIPPA regulations
• Promoted respiratory and home medical equipment in the Bucks, Montgomery, and Philadelphia areas
• Trained customer service representatives and new marketing representatives
• Medical equipment sales and marketing in the suburban Philadelphia area with a client base of 500 hospitals, nursing homes, assisted living facilities, physician offices, insurance companies, and individual

BA - Marketing - Temple University

AA - Education - Montgomery County Community College