Karen Doherty

Dependable and personable administrative professional with 12+ years of experience managing front office operations in a medical practice. Skilled in customer service, phone communication, scheduling, and clerical support. Known for creating a welcoming environment, maintaining organization, and handling multiple responsibilities with professionalism and efficiency.

Seeking a part-time receptionist role where strong communication skills and a positive attitude can contribute to an excellent customer experience.

Office Manager - Right Relief Health PC - Athens, GA

(2012-01 - 2026-01)

• Managed all front office operations, including answering phones, scheduling appointments, and greeting patients in a professional and friendly manner
• Delivered excellent customer service, ensuring a positive experience for all patients and visitors
• Scheduled and managed appointments using Kareo/Tebra software
• Handled billing, payments, and insurance-related administrative tasks
• Maintained organized patient records and performed filing and clerical duties
• Supervised and supported a small team of employees, ensuring smooth daily operations
• Coordinated office workflow and assisted the physician with administrative needs
• Maintained confidentiality and professionalism in all interactions

Household Manager (Stay-at-Home Parent)

(1989-01 - 2014-01)

• Managed daily operations, scheduling, and logistics for a household of six
• Oversaw budgeting, organization, and multitasking in a fast-paced environment
• Coordinated appointments, school activities, and events
• Developed strong time-management, problem-solving, and communication skills