Kari

Senior Executive Assistant with over 10 years of experience supporting C-suite executives, Partners, and high-volume client accounts. Skilled in complex calendar and travel management, executive communications, event planning, and expense oversight for multiple senior stakeholders at once. Proven track record building lasting client relationships and managing high-demand workloads with discretion, accuracy, and follow-through.

Senior Executive Assistant - McKinsey & Company - Tempe, AZ

(2023-06)

Provide dedicated executive support to multiple senior Partners at one of the world's largest consulting firms, managing 100% of their calendars, travel logistics, and scheduling

• Draft, edit, and manage hundreds of executive emails and communications on Partners' behalf
• Serve as a key point of contact for Assistants, CEOs, and Partners at client and partner firms, building strong cross-organizational relationships
• Plan and execute large-scale events for Partners, clients, and internal staff
• Manage corporate card usage and travel expenses for Partners, including full tracking and reporting
• Maintain detailed client records and ensure timely follow-up across all accounts
• Operate seamlessly in fully remote settings while remaining confident and polished in face-to-face client and executive interactions

Google Account Manager - Reputation.com - Scottsdale, AZ

(2021-05 - 2023-06)

• Advised clients on local SEO best practices, building strong long-term relationships as a trusted account partner
• Managed hundreds of client Google accounts daily, ensuring accuracy and consistent performance
• Delivered regular performance reporting and created monthly social ad campaigns to build account value
• Stayed current on Google platform updates and resolved all Salesforce service requests within SLA

Account Support - Reputation.com - Scottsdale, AZ

(2017-01 - 2021-05)

• Managed and responded to customer reviews across multiple platforms on behalf of clients
• Supported clients via phone and email in a high-volume, queue-based support environment, resolving high-demand tickets across diverse issue types
• Collaborated cross-departmentally to improve service delivery, using Salesforce and Excel daily for tracking and reporting

Personal Assistant - Amazing App - Phoenix, AZ

(2013-06 - 2017-01)

• Managed customer service line, data entry, and payroll processing
• Administered merchant accounts, new order processing, and loan applications
• Built websites for incoming agents and provided general administrative support to managers

Receptionist - Victoria Properties Management - Tempe, AZ

(2011-10 - 2013-04)

• Managed main phone line and multi-line switchboard, greeting clients and handling mail
• Scheduled client meetings, coordinated maintenance requests, and showed/advertised vacant suites

Diploma - Highland High School (2005 - 2009)