Administrative
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I aim to leverage my 3+ years of experience in administrative support, financial management, and network marketing to contribute to a dynamic team, driving innovation and achieving excellence. As a highly adaptable graduate of West Chester University with a Bachelor of Arts in English: Writing and a minor in Business and
Tech, I have improved customer satisfaction by 20% and reduced billing inquiries by 30% in 6 months. I thrive in fast-paced, analytical work environments and excel as a team player. I am committed to continuous learning,
professional growth, and making a positive impact through dedicated and results-oriented work.
I have a diverse professional background that spans several roles and industries. Currently, I work as a Direct Support Professional at Angels of Care, where I assist clients with daily activities, provide transportation, support essential life skills development, monitor health, administer medication, and offer companionship. Previously, I worked at Elegant Furniture and Lighting as an Accounts Payable/Receivable specialist, where I processed invoices and payments, reconciled accounts, managed vendor relationships, and supported audits. At the Institute of Afrofuturist Ecology, I served as an Administrative Assistant, managing financial tasks, coordinating with accountants, completing various applications, maintaining documentation, and handling scheduling and legal correspondence. Earlier in my career, I was a Network Marketer at IM Mastery Academy, where I fostered customer relations, provided training, crafted marketing strategies, and analyzed sales trends. My experience has equipped me with a strong skill set in client support, financial management, administrative tasks, and marketing strategies.
Major: English and Writing Minor: Business & Tech (2020)