Katelynn McCormick

Hospitality operations leader with 10+ years of progressive leadership experience in private clubs, restaurants, events, and food & beverage operations. Proven success managing teams of 35+ employees, hiring and training staff, controlling labor costs, executing high-profile events, and delivering exceptional guest experiences. Experienced in clubhouse operations, banquet management, staffing, scheduling, member relations, and revenue-generating event programming.

Food & Beverage Director, Keyholder - Dunham Hills Golf Club & Event Center

(2026-01 - 2026-06)

• Direct daily restaurant, bar, banquet, and golf outing operations.
• Manage hiring, onboarding, scheduling, coaching, and performance management.
• Oversee inventory control and vendor relationships.
• Coordinate weddings, golf outings, tournaments, and special events.
• Manage labor costs and staffing levels.
• Maintain service standards and guest satisfaction.
• Collaborate with culinary and operations teams to improve profitability.

Food & Beverage Manager, Keyholder - Tam-O-Shanter Country Club

(2022-03 - 2025-12)

• Directed clubhouse operations and supervised approximately 40 employees.
• Led recruiting, interviewing, onboarding, and training initiatives.
• Managed scheduling and labor allocation.
• Conducted employee coaching and performance evaluations.
• Planned and executed member events and themed programming.
• Designed club newsletters, promotional materials, signage, and event communications.
• Coordinated vendors and service providers.

Bartender/Server → Lead → Supervisor - Tam-O-Shanter Country Club

(2018-04 - 2022-02)

• Promoted multiple times based on performance and leadership.
• Trained and mentored new team members.
• Delivered exceptional member and guest experiences.
• Assisted management with scheduling and operational support.

Bachelor of Science - Business Administration, Accounting Major - Wayne State University – Mike Ilitch School of Business