Hospitality Leader | Operations Manager
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I am a seasoned professional with extensive experience in hospitality and operations management, transitioning into healthcare food services. With certifications in Six Sigma Green Belt, Lean Six Sigma, and Serve Safe, I specialize in optimizing processes, enhancing customer satisfaction, and driving team performance. Currently pursuing a Bachelor’s in Health Science with a minor in Project Management, I aim to apply my expertise to improve healthcare outcomes through exceptional service and efficiency.
I am an experienced operations manager with a strong background in the hospitality industry, specializing in team leadership, process optimization, and customer service. I have led diverse teams in dynamic environments, consistently achieving operational efficiency and financial growth. Certified in Six Sigma Green Belt, Lean Six Sigma, and Serve Safe, I am skilled in enhancing workflows, managing budgets, and delivering exceptional service.
I am currently pursuing a Bachelor’s in Health Science with a minor in Project Management at Southern New Hampshire University, with an expected graduation in January 2025 and a 3.87 GPA. My education focuses on healthcare operations, project management, and leadership, providing a strong foundation for success in healthcare and related industries.