Kathleen Oliveros

Detail-oriented Sous Chef with over 2 years of experience in high-volume kitchen environments, including schools and corporate dining. Proven ability in menu planning, food safety, inventory management, and team training, evidenced by orchestrating daily meal preparation for large groups and managing dietary restrictions. Eager to contribute culinary expertise and leadership skills to enhance dining experiences at Davidson Hospitality Group.

Sous Chef - Flik Independent School Dining - San Francisco

(2026-02)

• Orchestrated daily meal preparation and service for students, upholding rigorous standards for quality, nutrition, and presentation.
• Contributed to comprehensive menu planning, precise recipe execution, efficient prep work, and overall kitchen operations.
• Managed food allergies and diverse dietary restrictions through meticulous separation, clear labeling, and strict food safety protocols.
• Ensured adherence to proper food handling, sanitation, temperature control, and storage practices.
• Coordinated daily prep and production schedules to guarantee accurate and timely meal completion.
• Maintained close communication with teachers and staff to meet specific dietary needs and daily meal expectations.
• Facilitated kitchen organization, inventory management, procurement, and waste reduction initiatives.
• Preserved a clean, organized, and efficient kitchen environment in compliance with company and health department regulations.

Residential Chef - Adolescent Treatment Center - Danville

(2025-05 - 2025-12)

• Designed and executed weekly, nutritionally balanced menus tailored to client preferences, dietary requirements, and lifestyle considerations.
• Oversaw and meticulously tracked a monthly food budget, effectively controlling costs and minimizing waste.
• Maintained precise inventory records of ingredients and supplies to ensure optimal freshness and operational efficiency.
• Sourced, procured, and organized all grocery items within allocated budget parameters.
• Adhered to stringent food safety and sanitation standards, encompassing proper storage, labeling, and temperature monitoring.
• Collaborated closely with the program director, clinical staff, and therapists to align culinary services with client and program needs.

Shift Lead/Kitchen Manager - SpaceX - Hawthorne

(2025-01 - 2025-07)

• Directed daily garde manger operations, supporting food service for a workforce of up to 9,000 employees.
• Managed inventory, ordering, and par levels to ensure consistent product availability while optimizing food costs.
• Innovated and introduced fresh, healthy salad bar selections and rotated new dessert options weekly.
• Developed clear daily prep and task lists to streamline workflow and enhance station efficiency.
• Mentored and guided team members to uphold consistency, quality, and readiness for peak service periods.
• Provided support to other kitchen stations as required during high-demand service times.
• Contributed to research and development, including menu ideation for salad bar concepts.

Line Cook/Prep Cook - The Getty - Los Angeles

(2024-05 - 2024-12)

• Executed large-scale food production for both hot and cold preparations with proficiency.
• Performed food preparation tasks with a strong emphasis on quality and operational efficiency.
• Gained experience in fine dining pantry operations.
• Demonstrated knowledge in food cost management and order placement.
• Managed inventory control and stock management effectively.
• Supported catering operations and event planning initiatives.

Patient Services Representative - Allegro Pediatrics Inc - Bellevue

(2022-09 - 2023-09)

• Utilized digital communication tools proficiently to update physicians and patients and coordinate appointments.
• Managed patient registration and appointment scheduling.
• Upheld strict confidentiality as a fundamental requirement of the role.
• Cultivated a customer-centric approach, prioritizing excellence in patient flow, documentation, and service delivery while respecting the unique needs of physicians, nurses, and patients.
• Generated essential reports related to patient services.

Customer Care Operator - Bay Alarm Medical - Concord

(2018-11 - 2019-11)

• Collected, analyzed, and relayed feedback to the management team regarding prevalent customer issues, emerging trends, and potential areas for enhancement.
• Partnered with other departments, including sales, billing, and technical support, to resolve customer concerns and disseminate valuable customer insights.
• Authored and maintained standard operating procedures, manuals, and training materials to ensure consistent learning and development for after-hours service delivery and to facilitate the onboarding of new team members.

Headset Advisor - Headsets.Com - San Francisco

(2017-11 - 2018-11)

• Guided customers in understanding their communication needs and assisted them in selecting optimal headsets or related products based on their industry, role, preferences, and budget.
• Processed customer orders, including verifying product availability, accurately entering order details, and confirming correct billing and shipping information.
• Scheduled customer appointments and managed calendars for product demonstrations or consultations.
• Compiled reports and summaries detailing customer interactions, sales performance, and customer feedback.

Account Manager - Yelp - San Francisco

(2015-12 - 2017-10)

• Cultivated and maintained robust relationships with restaurant partners, serving as their primary liaison with Yelp.
• Guided new restaurant partners through the setup and optimization of their Yelp business profiles, including the upload of photos, menus, and pertinent information.
• Addressed and resolved any concerns or issues raised by restaurant partners with promptness and professionalism.

Office Assistant - California Public Utilities Commission - San Francisco

(2014-01 - 2015-12)

• Managed and meticulously updated calendars for key Public Utilities Commission personnel, including commissioners, executives, department heads, and staff, ensuring accuracy via Microsoft Outlook for appointments, meetings, and deadlines.
• Input and updated data, including regulatory information, billing records, and tariffs, accurately into designated databases and systems.
• Assisted in the logistical planning of special events and conferences hosted by the Public Utilities Commission, including coordinating invitations and managing event-related schedules.
• Arranged travel for Public Utilities Commission personnel by booking flights, accommodations, and transportation, coordinating itineraries, and securing necessary approvals and authorizations; maintained detailed expense tracking, including receipts and reimbursement requests.

Associate's degree - Culinary Arts and Business Operations - Institute of Culinary Education