Kathryn Bien

Exceptional medical office/biller professional with 18+ years history with 30+ years administrative experience. Strong customer service communication skills, organization skills, problem solving, and attention to detail. In addition, I'm a dependable, selfstarter, and work effectively within a part time positive team environment.

Package Handler - FedEx - Austin, TX / Denver, CO

(2020-06 - 2026-05)

• Loading; unloading; and/or sorting scanning Package's in a timely manner.

Optical assistant - Avenue Vision - Golden, CO

(2021-08 - 2021-12)

• Verify insurance; and benefits.
• Answered phones; and scheduled appointments.
• Billing collection.
• Collect copay and coins.
• Conducted pre testing procedures with patients; and patients with brain injuries.
• Maintained patient records; and updated.
• Helped patients select eyeglass frames.
• Order frames; and contacts for pickup.
• Called patients when ordered telephoned; and glasses arrived.

Medical Billing / Accounting - Homewatch Caregivers - Meridian, ID

(2015-11 - 2017-06)

• Billing weekly; biweekly; and monthly private pay invoices; facility invoices with units; days; hours; and amount calculations.
• Medicaid; and BlueCross billing via the internet; and VA claims.
• Authorizations; and retro authorizations.
• Electronic claim rejections.
• Account receivable/payable; posting of insurance; and private pay payment's; process EFT/CC transaction's.
• Insurance; and private pay collections; refunds; Eob's credit/debt adjustments.
• Account balancing.
• Account payables; and data entry vendor invoices.
• Answering inquiries; and concerns of patients; and vendors by the phone; email; and or in person.
• Assisted CPA in employee payroll reports; payroll overtime report in quick books; payroll computer completions in Kantime system; and employee mileage payroll excel spreadsheet.
• Caregiving as needed.

Health Information technician - Heritage College (2001)