Restaurant Manager - Olive Garden - Port Richey, FL
(2024-06)
- Managed inventory control processes, optimizing stock levels to minimize waste and reduce costs.
- Oversaw daily operations, ensuring efficient service and adherence to quality standards.
- Analyzed customer feedback to identify areas for improvement, driving menu adjustments and service enhancements.
- Trained and mentored staff, fostering a collaborative and high-performance team environment.
- Coordinated special events and promotions, boosting sales and enhancing guest experiences during peak periods.
- Reconciled cash and credit card transactions to maintain accurate records.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
Nanny - Private Family - Spring Hill, FL
(2023-06 - 2024-05)
- Prepared bottles for child based on dietary guidelines.
- Assisted with light housekeeping duties.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Built positive and nurturing environments to support child social and emotional growth.
- Monitored schedules to maintain sleeping and eating schedules for children.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
- Engaged with children on age-appropriate level.
- Developed strong communication with parents to provide updates on children's progress, needs, and achievements.
Teacher - Hernando County School District - Spring Hill, FL
(2021-08 - 2023-06)
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Incorporated multiple teaching strategies into classroom.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Supported student physical, mental, and social development using classroom games and activities.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Graded and evaluated student assignments, papers, and course work.
- Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
Nanny - Private Family - Odessa, FL
(2019-10 - 2021-08)
- Prepared meals and snacks for children based on dietary guidelines.
- Assisted with light housekeeping duties as well as running errands.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Built positive and nurturing environments to support child social and emotional growth.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Played games, worked on puzzles, and read books to young children.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
Server, Busser, ToGo Specialist, & Trainer - Olive Garden - Port Richey, FL
(2017-01 - 2021-06)
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
