Kathy Bulger

Talented manager skilled at completing daily assignments and contributing to team success. Always willing to take on any task. Adapts quickly to new needs and policies. Successful leader and manager equipped with skills to handle high-level responsibilities. Reliable and punctual, able to handle fast-paced work. Proven willingness to take on any task to support the team and help the business succeed. Deliver consistent and professional work for every assignment.

AM Cook/ Dietary at Valley Vista Care LLC (2023-01 – Present)

• Responsible for preparing and Serving Breakfast and Lunch
• Able to follow recipes
• Able to Keep time requirements
• Work independently
• Certified Food Handler
• Certified Serve Safe

Machine Operator/Admin Assistant at Winterstrom Ranch (2019-01 – 2022-12)

• Prevented malfunctions with quick machine adjustments based on sounds and vibrations
• Maximized machine uptime with well-coordinated preventive maintenance and repair actions
• Met quality assurance standards with regular inspections, returning low-quality work for recycling or disposal
• Assisted with Bookeeping
• Assisted with Purchasing
• Assisted with Federal and State regulations

Home Health Care Provider at Private Care (2019-01 – 2022-12)

• Helped clients with personal needs such as bathing, grooming, and dressing
• Supported clients in handling general housekeeping tasks such as laundry and basic cleaning
• Submitted timely, accurate, and complete patient documentation
• Promoted independence by helping clients improve adaptive abilities
• Tracked mental and physical health of individuals under care and reported any concerns to relatives

Owner/General Manager at Furr & Finns Small Animal Pet Store (2013-01 – 2019-12)

• Coordinated efficient operations to effectively deliver [Type] service in line with quality standards and business objectives
• Boosted revenue [Number]% over [Timeframe] by reducing costs and improving marketing strategies
• Demonstrated safety procedures and monitored compliance to protect staff and general public
• Trained staff in primary roles and strategies for exceeding goals each day
• Implemented new policies to reduce waste, streamline activities, and better control expenses
• Planned and executed strategies to increase business and drive profit growth
• Managed paperwork for business operations, personnel files, and legal requirements such as taxes and business permits
• Investigated new [Industry] trends and capitalized on opportunities to increase company business
• Brought in well-qualified employees to fill important vacancies, targeting recruitment strategies to reach key candidates
• Met customer demands by tracking market changes and adapting strategies to match
• Kept all paperwork current and compliant with internal standards and legal requirements
• Managed daily workloads by organizing effective schedules and delegating tasks

Sales Associate at United Insurance Group (2011-01 – 2013-12)

• Resolved concerns using strong communication and conflict management skills combined with expert sales abilities
• Developed customer base by connecting with over [Number] customers per day
• Created memorable customer experiences by offering personalized sales support

Quality Assurance Manager at Travna (2009-01 – 2010-12)

• Coordinated and facilitated regulatory, customer, and third-party audits
• Maintained compliance with current [Type] regulations and requirements
• Provided quality assurance input and guidance to support decision-making
• Reviewed and approved quality documentation such as SOPs, protocols, and testing procedures
• Established, maintained, and continually improved quality system operations
• Evaluated performance by monitoring and reported on quality assurance metrics
• Developed and implemented quality-related training programs for all personnel
• Reduced quality issues substantially with quality improvements at all levels
• Outlined issues such as nonconformance, root cause analyses and quality trends with clear, detailed reports
• Structured inspection and testing criteria and procedures across Metal Fabrication industry environment
• Maintained production quality by identifying and correcting defects

Office Manager/ Bookeeper/Human Resources at Layton Truck (2005-01 – 2008-12)

• Oversaw financial, operational, and administrative business processes in 25-person office
• Supervised front office activities expertly, including accounts payable and receivable, reception, and mail management
• Enhanced administrative staff knowledge with development of new operational and training manuals
• Fielded numerous daily questions from administrative staff, customers, and vendors by leveraging clerical and management expertise
• Protected organizational information with effective safety and security procedures for digital and physical files
• Supervised administrative staff, coordinating all hiring, training, and performance management
• Controlled office supplies, including placing new orders, monitoring usage, and coordinating regular restocking
• Completed advanced clerical tasks, including account reconciliation and document management
• Resolved employee performance problems by tracking down root causes and retraining or offering guidance through difficult situations
• Empowered employees to independently resolve problems and disputes

Business Admin – University of Minnesota/Crookston

Quality Assurance Tech/ Certified in Quality Assurance Mechanical Engineer – Palomar College (1997-12)