Optometry Billing Specialist - Peninsula Eye & Contact Lens - Bremerton, WA
(2006-10)
- Manage the complete insurance billing cycle from claims review and correction to submission and payment processing for three locations
- Ability to review and troubleshoot edi raw data edits through insurance portals and clearinghouse to ensure clean claims submissions
- Analyze all unpaid claims and EOBs and take the necessary steps to correct and reprocess rejected claims
- Stay current on healthcare billing regulations, including HIPAA, Medicare, Medicaid reimbursement and billing policies
- Accurately post payments received from patients and insurance companies to patients accounts
- Maintain up-to-date knowledge of optometry billing and coding practices.
Front Desk - The Eye and Contact Lense Clinic - Bremerton, WA
(1996-10 - 2006-10)
- Executed various Front Desk responsibilities, such as promptly and professionally answering and directing incoming calls to respective departments
- Validated patients' insurance eligibility and obtained necessary authorizations
- Efficiently collected copayments and other charges during patient visits, ensuring seamless financial transactions
- Demonstrated exceptional organizational skills by scheduling future appointments at the behest of physicians.
- Accurately processed payments and balanced daily cash drawer, maintaining financial integrity at the front desk.
Ward Clerk - Port Orchard Life Care Center - Port Orchard, WA
(1993-01 - 1996-10)
- Managed incoming calls, directing them to appropriate departments.
- Provided administrative support for the nursing staff.
- Served as a liaison between patients and other departments, including scheduling appointments, providing information and answering questions.
- Organized and managed supplies for the different departments.
