Kathy Cavaco

Optometry Billing Specialist with 20+ years of experience in managing end to end insurance billing operations, claims processing, correcting and reprocessing rejected claims and ensuring compliance with health insurance policies.

Optometry Billing Specialist - Peninsula Eye & Contact Lens - Bremerton, WA

(2006-10)

• Manage the complete insurance billing cycle from claims review and correction to submission and payment processing for three locations
• Ability to review and troubleshoot edi raw data edits through insurance portals and clearinghouse to ensure clean claims submissions
• Analyze all unpaid claims and EOBs and take the necessary steps to correct and reprocess rejected claims
• Stay current on healthcare billing regulations, including HIPAA, Medicare, Medicaid reimbursement and billing policies
• Accurately post payments received from patients and insurance companies to patients accounts
• Maintain up-to-date knowledge of optometry billing and coding practices.

Front Desk - The Eye and Contact Lense Clinic - Bremerton, WA

(1996-10 - 2006-10)

• Executed various Front Desk responsibilities, such as promptly and professionally answering and directing incoming calls to respective departments
• Validated patients' insurance eligibility and obtained necessary authorizations
• Efficiently collected copayments and other charges during patient visits, ensuring seamless financial transactions
• Demonstrated exceptional organizational skills by scheduling future appointments at the behest of physicians.
• Accurately processed payments and balanced daily cash drawer, maintaining financial integrity at the front desk.

Ward Clerk - Port Orchard Life Care Center - Port Orchard, WA

(1993-01 - 1996-10)

• Managed incoming calls, directing them to appropriate departments.
• Provided administrative support for the nursing staff.
• Served as a liaison between patients and other departments, including scheduling appointments, providing information and answering questions.
• Organized and managed supplies for the different departments.

Diploma - Bremerton High School (1983 - 1986)