Katie Rivera
Customer Engagement Associate/ Manager
Talent
NYMember since July 21, 2026
Customer Service & Client RelationsCash Handling & POS SystemsSales & Upselling TechniquesMerchandising & Inventory PricingTeamwork & Leadership SupportCommunication & Problem SolvingTime Management & Multitasking
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Customer Service & Client RelationsCash Handling & POS SystemsSales & Upselling TechniquesMerchandising & Inventory PricingTeamwork & Leadership Support
About
Price and tag merchandise Opened and closed procedures Managing inventory and restocking floor
Experience
Customer Engagement Associate/ Manager - Housing Works - Chelsea, NY
(2024-08 - 2026-07)
- Price and tag merchandise
- Opened and closed procedures
- Managing inventory and restocking floor
- Bank run/ change orders
- Support store operations and customer service
- Trained new employees
Sales Associate - My Unique Thrift - Jamaica, NY
(2024-01 - 2024-05)
- Priced merchandise based on value
- Assisted customers and translated English/Spanish
- Organized and merchandised items
Sales Associate/ Cashier - Foot Locker - Jamaica, NY
(2021-07 - 2023-07)
- POS transaction and cash handling
- Trained new employees
- Inventory and merchandising
Education
Health science - York College (2022-08)
Skills
Customer Engagement Associate/ Manager
