Katie Roberts

I am a motivated project manager with extensive experience in Agile and Waterfall methodologies, seeking to leverage organizational and communication skills to deliver successful outcomes and support team goals.

Solution Management Administrator - VA EHRM Program

(2024-04)

Act as the primary liaison with VHA National Councils and National Council Administrators to facilitate effective communication and project coordination.

• Oversee five Prosthetic and Sensory Aids Services (PSAS) projects, managing meetings, monitoring action items, and engaging stakeholders to ensure progress.
• Collaborate with the Solution Team to support change request initiatives, provide testing assistance, and guarantee timely completion of assigned projects.
• Partner with the Solution Team to identify and recommend opportunities for optimization or change, and document lessons learned for integration into VA workflows.
• Coordinate with the Solution Expert to address risk and issue management, developing actionable steps to resolve potential patient safety concerns.
• Respond efficiently to data requests from EHRM-IO program leadership, supporting both internal (EHRM-IO, VA) and external (OGI, GAO, HVAC, SVAC) data call requirements.
• Deliver decision analytics services and audit report metrics; ensure accurate and comprehensive data is produced for the PRE team, including Flight Plan reporting methodologies, workshop velocity forecasting, and session utilization analysis.

Federal Project Manager II - Oracle Cerner Health

(2022-01 - 2023-06)

Directed the deployment of the VA Healthcare system onto Cerner Millennium servers.

• Provided leadership for cutover activities alongside the Deployment Team.
• Strategically planned, executed, and finalized onboarding initiatives.
• Collaborated with the Release Manager to align integration scope and processes.
• Monitored, reported, and escalated risks; developed comprehensive mitigation strategies.
• Maintained IMS, prepared executive-level presentations, and oversaw project documentation.
• Tracked project progress and coordinated resource allocation for ongoing and completed initiatives.
• Managed ad-hoc assignments from the PMO.
• Addressed and resolved issues during Go Live events, communicating outcomes effectively.
• Identified and implemented process enhancements within the VA organization.
• Developed support tracking tools and weekly summary slide reports.
• Utilized PowerBI, Jira, Microsoft Project, MethodM, and SharePoint.

Construction Project Coordinator Lead - Conexon

(2019-06 - 2022-01)

Provide support to Project Managers in developing and revising project schedules to align with client objectives.

• Assist in the monitoring of reports, management of on-site contracts, and education of vendors regarding invoice submission for design, make-ready, construction, and splicing services.
• Prepare documentation for project coordinators to facilitate tracking and optimize reporting efficiency and cost savings related to service drops.
• Participate in client kick-off meetings to communicate processes and procedures to vendors, and collaborate with Project Managers to update and extract information from software for weekly report generation.
• Monitor all construction activities in FACTs and through manual mapping for invoicing purposes, ensuring adherence to budgetary constraints.

Project Manager - SunSmart Technologies - Gladstone, MO

(2017-03 - 2017-10)

• Maintain CRM database with all cliental.
• Set clear expectations to Field technicians on location of solar design per customer(s).
• Communicate proper materials and documentation to customers on Solar design and usage.
• Review, write, and admit Utility Net. Metering Applications and Permits.
• Maintain budget for Operations and Installations.
• Supervise 6 Installers, Project Coordinator and Site Surveyor.
• Resolve daily issues for customers on utility, financing, and sales.

Procurement Manager - SprintConnect - Overland Park, KS

(2016-05 - 2016-12)

Administer requisitions and invoices for 65 stores, coordinating Sprint Connect expansion to 500 locations over three years.

• Provide comprehensive vendor and invoice documentation through NetSuite.
• Conduct staff training on effective NetSuite utilization.
• Finalize and distribute store credentials (BB information, Windows/Apple passwords, QPay Merchant Pay, Fact ID) to HP and NSO directors.
• Maintain up-to-date NetSuite records for each store.
• Verify lease addresses and generate DOTS for departmental purposes.
• Supervise implementation plans, cost reduction initiatives, facility contracts, utility applications, and vendor payments.
• Establish project milestones and develop detailed planning documents.
• Monitor progress, assess risks, and implement strategies to ensure successful project delivery.

BA - Business - MidAmerica Nazarene University