Kattie Serrano

Perform a wide variety of accounting assignments related to departmental accounting activities occurring within the annual accounting cycle including the annual setup and maintenance of accounting records, the classification of transactions, trial balance, closing, and end of period adjustments. Perform accounts payable, accounts receivable and capital asset accounting. Compile, analyze, and reconcile a variety of financial transactions, statements and reports.

Accountant I - Los Angeles County Department of Public Health - Los Angeles, California

(2025-04)

• Perform a wide variety of accounting assignments related to departmental accounting activities occurring within the annual accounting cycle including the annual setup and maintenance of accounting records, the classification of transactions, trial balance, closing, and end of period adjustments.
• Perform accounts payable, accounts receivable and capital asset accounting.
• Compile, analyze, and reconcile a variety of financial transactions, statements and reports.
• Assist in preparing complex accounting reports and schedules, including statements of revenue and balance sheets.
• Assist in conducting cost surveys, revenue analyses, and other accounting studies and participates in writing reports of findings.
• Assist in studying, developing, and installing modifications of departmental accounting systems.
• Assist in the audit of grant related expenditures for appropriate use and coding and compiles expenditure data and reports.
• Direct research to define the accounting requirements of laws and regulations.

Intermediate Clerk - Los Angeles County Department of Health Services - Torrance, California

(2024-01 - 2025-04)

• Processes documents according to established procedures; examples include patient reports, patient charts, EMTALA, transportation requests, lab specimen, blood requisitions, death packets, 5150 holds, various checklists (MRI, transportation, and telegrams.
• Reviews documents for completeness, accuracy, and compliance with legal and other requirements.
• Answers questions and provides information to the public concerning regulations, procedures, forms, applications, programs and services, and permit requests.
• Maintains patient records and charts are up to date with correct patient information and following HIPAA regulations
• Utilizes office machines such as; computers, copiers, scanners, calculators, fax machines, barcode scanners, wristband printers, specimen labels, and xerox machines.
• Searches records and files for data where judgment and discrimination are required in selecting or abstracting material. Indexes and cross-references records and files.

Aquatics Coach - ABC Unified School District - Lakewood, California

(2022-07 - 2024-01)

• Developing and implementing training programs that focus on improving technique, stroke placement, speed, and style.
• Recording training sessions in order to analyze strokes, techniques, and monitor progress also setting training goals and objectives for teams as well as individual swimmers.
• Ensuring the pool or training area is clean, well-maintained, and free of hazards.

Accounting Clerk - Whittier First Day - Whittier, California

(2021-06 - 2021-08)

• Achieved the goals of the non profit by understanding their mission and values of assisting the Los Angeles community.
• Maintaining office records, sorting and filing documents, maintaining company data using company computers, and word processing and typing.
• Assisted accountant of the non-profit with the year-end audit, prepared general ledgers and journal entries, reconciled bank statements, and processed payroll.
• Acquired the knowledge of working with Quickbooks, Excel spreadsheets, and aided Human Resources with employee records and screening.
• Kept financial statements updated, recorded and reported donor funds, and provided solutions to financial obstacles

Site Supervisor - Whittier First Day - Whittier, California

(2021-04 - 2021-06)

• Responsible for overseeing, supervising, coordinating, and mentoring program employees, participants, and visitors.
• Demonstrated prompt support to Site Monitors and program participants to ensure daily needs and a safe, secure environment is arranged and met.
• Developed the skill and knowledge of working with a team of 50+ employees, offering crisis intervention, conflict resolution, and other duties as needed or assigned.
• Followed the mission of the company to help the homeless and at-risk individuals and families within the community

Site Monitor - Whittier First Day - Whittier, California

(2020-09 - 2021-04)

• Maintain a calm, friendly and welcoming atmosphere within the hotel facility promoting a clean, orderly and healthy environment at all times.
• Supervise daily operations of the hotel based temporary housing site and provide support services to all program participants documenting all client encounters and services provided in HMIS; maintain resident case files up to date.
• Assist with daily visible inspections of rooms, relaying program information, meeting reminders, referrals, meal distribution, temperature checks, and supply distribution.
• Provide a report of any incidents occurring during daily shifts in writing. Assist with conflict resolution by modeling and encouraging positive methods of problem solving, respectful communication and self-restraint.

Disaster Service Worker - County of Los Angeles Parks and Recreation - Norwalk, California

(2020-05 - 2020-09)

• Provided time, assistance, and service to the Los Angeles community during a time of crisis.
• Maximized the needs of the Los Angeles community by supporting the emergency department,Whittier First Day, to urgently house the homeless and at-risk individuals in a temporary shelter.

Swim Instructor - Waterworks Aquatics - San Jose, California

(2019-09 - 2020-05)

• Ensured the safety of students, coworkers, and ourselves
• Provided the highest quality swim lessons to all students
• Properly recorded student attendance on a daily basis
• Communicated with management regarding concerns and/or feedback
• Completed weekly continual training assignments and read and responded to company messages
• Executes company growth tactics through in person customer interactions

Pool Lifeguard - County of Los Angeles Parks and Recreation - Los Angeles, California

(2019-04 - 2019-09)

• Conducted continuous surveillance of assigned pool area for signs of swimmers in trouble and for violations of pool and safety regulations and performed water rescue of pool patrons as needed.
• Administered first aid to victims of near-drownings, heart seizure, heat exhaustion, broken bones or lacerations; released seriously injured victims to the supervisor in charge.
• Taught beginner and advanced swim classes using standard departmental lesson plans and demonstrations; coached individual and team aquatic sports and assisted with aquatic special events.
• Performed pool maintenance tasks; such as backwashing the water filter, testing the water chlorine and pH levels and adding chlorine and muriatic acid to bring the level up to standards; filled pool with water to established level; cleaned the deck, vacuumed the pool and ensured that first aid equipment follows health and safety standards.
• Maintained, repaired, and took inventory of first aid and lifesaving equipment.
• Engages in the physical fitness program established by the department in order to maintain capability to perform pool lifesaving duties.
• Prepared and submitted written reports of pool-related incidents to the immediate supervisor.

Locker Room Attendant - County of Los Angeles Parks and Recreation - Los Angeles, California

(2018-05 - 2018-09)

• Checked and filed bags and also kept the locker room and swimming pool area neat, clean, and sanitary condition, using institutional janitorial techniques.
• Observed the conduct of patrons and enforced compliance with departmental regulations.
• Maintained a good public relation and provided information to the public concerning pool policies, procedures and programs.
• Activated the emergency action plan in the event of an accident, injury or other incident when necessary.
• Assisted pool staff with special swim events, such as running event cards between meet officials and escorting participants from the clerks to the starting area

Bachelors - Accounting - SAN JOSE STATE UNIVERSITY (2022-05)

Associates in Arts - Women’s and Gender Studies - CERRITOS COMMUNITY COLLEGE (2019-05)

California High School Proficiency Exit Exam - RICHARD GAHR HIGH SCHOOL (2017-06)