Kay Frye
Referral Coordinator/Receptionist
Talent
Bristol, TNMember since May 26, 2026
Medical office experienceAttention to detailOrganizational skillsMedical terminology
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Medical office experienceAttention to detailOrganizational skillsMedical terminology
About
Highly motivated, detailed, efficient and great personality. Take pride in my work and care deeply for the patients and their families.
Experience
Referral Coordinator/Receptionist - Mountain View Pediatrics - Marion, VA
(1997-09 - 2024-06)
- Referral Coordinator
- Receptionist
- Medical Records
- Scheduled Imaging
- Scheduled Appointments
- Answered Incoming/Outgoing Calls
- Collected Copays/Balances
- Transferred Calls
- Insurance Eligibility
- Insurance Prior-Authorization
- Contacted Patients with Appointment Information
- Documented Referrals
- Demographics
- Scanned Documents in Charts
- Confirmed and Canceled Appointments
- Greet Patients
- EMR
- Microsoft
- HIPPA
Referral Coordinator/Receptionist - Abingdon Ear, Nose and Throat - Abingdon, VA
(1997-05 - 2007-09)
- Referral Coordinator
- Receptionist
- Medical Records
- Appointment Scheduling
- Check-in/Check-out
- Collected Copays/ Balances
- Answered Multi-Line Phones
- Insurance Verification
- Prior-Authorization
- Demographics
- Scheduled Imaging
- Scheduled Surgeries
- Microsoft
- Pulled Charts
Education
High school diploma - RB Worthy High School (1979-08 - 1983-05)
Skills
Referral Coordinator/Receptionist
