Kayla Barnett

Highly motivated sports management and marketing undergraduate student seeking an internship position in the sports-related industry. Possesses strong organizational skills and a keen attention to detail, coupled with a passion for sports. Experience in salesmanship and customer service has honed my ability to effectively communicate and engage with customers and colleagues. A competitive spirit, diligent mindset, and disciplined approach define this student athlete's work ethic.

University of St. Thomas, Houston, TX - Game Day Management - September 2025- Present

• Supported game-day operations for University of St. Thomas volleyball and soccer events across multiple roles
• Coordinated ticketing processes, ensuring efficient entry flow and positive guest experience
• Managed concession stand operations, including inventory handling, customer service, and cash transactions
• Oversaw admissions procedures and assisted with crowd management
• Handled game balls and provided on‑field support to maintain smooth game operations

• Welcomed patrons as the first point of contact, ensuring a professional and inviting atmosphere
• Provided outstanding customer service through guest greeting, registration, and issue resolution
• Recommended sports programs based on current offerings and individual participant needs
• Managed in-person and phone inquiries, delivering accurate information about leagues and registration
• Assisted Sports Directors with administrative tasks including data entry and email communication
• Performed various facility duties with adaptability and a collaborative approach

• Coordinated and scheduled customer appointments to demonstrate product features and benefits
• Effectively promoted and sold Cutco Cutlery products, achieving sales targets
• Provided detailed and knowledgeable answers to customer inquiries about Cutco products
• Processed customer orders efficiently and accurately

• Skillfully prepared the base for a variety of drinks, including Boba, ensuring the consistently high-quality taste
• Efficiently restocked produce, cartons, and toppings to maintain inventory levels for smooth operations
• Trained new employees on cashier duties and drink-making processes, fostering a collaborative and knowledgeable team environment

• Accurately recorded running times to ensure precise performance tracking
• Efficiently prepared uniforms for each player, ensuring readiness for events
• Skillfully filmed sprinting events to provide valuable footage for performance analysis

Currently attending University of St. Thomas—Houston

Lebanon Trail High School Diploma