Kaylea Tattoli

Handles office needs for a Crisis Program that caters to adults on the Autism spectrum. Answers inbound phone calls and delegates to correct staff. If necessary, make use of emergency procedures. Maintains office safety through weekly, monthly and quarterly checks of the facilities and vehicles.

Administrative Assistant - Community Research Foundation (CRF) - San Diego, CA

(2024-10 - 2026-06)

• Handles office needs for a Crisis Program that caters to adults on the Autism spectrum.
• Answers inbound phone calls and delegates to correct staff. If necessary, make use of emergency procedures.
• Maintains office safety through weekly, monthly and quarterly checks of the facilities and vehicles.
• Creates team calendar monthly, takes detailed notes during weekly meetings, prepares/updates client records and supports all needs of the Program and Program Director.
• Responsible for making new projects/materials for the program to utilize in treatment or to distribute to clients.

Academic & Career Coach - College Living Experience (CLE) - San Diego, CA

(2025-09 - 2026-03)

• Supports the needs of a cohort of 8 college students on the autism spectrum, with a varying level of support needs
• Explores career interests with students by attending workshops, resume-building, and volunteering
• Assists with immersing students in group socials settings for social growth
• Promotes student academic success with tutoring, advising, and course planning

Patient Service Representative - Spinezone (Livara Health, Inc) - Del Mar, CA

(2023-11 - 2024-10)

• Provided excellent customer service for a Physical Therapy clinic with a large patient volume.
• Managed the schedule for this clinic, individually.
• Well-versed in contracted Insurance policies and verifying patient eligibility.
• Processed new patients via registration process and checking in existing patients.
• Answered high volume of phone calls for all clinics to help support direct patient needs.

Credentialing Specialist - Aya Healthcare - Remote, CA

(2022-10 - 2023-07)

• Managed coordination of essential supplies and documentation for a minimum of 120 traveling staff across the nation, ensuring adherence to standards across 15 or more diverse facilities.
• Coordinated the assignment and completion of competency exams, licenses, certifications, lab orders, and vital appointments, to contribute to streamlined operations.
• Skillfully facilitated communication and deadline compliance between travel nursing staff and Aya staff.

Community Health Specialist – Enhanced Care Management Program - Family Health Centers of San Diego - San Diego, CA

(2021-10 - 2022-10)

• Proficient in conducting high-volume outreach to facilitate program enrollment, within high-risk, sensitive, and minority populations on Medi-Cal.
• Skilled in comprehensive case management, including coordinating appointments and transportation, establishing treatment-focused SMART Goals, offering referrals to external resources for housing and benefits, resolving conflicts, and managing medication.
• Experienced in accurate and efficient data entry across various platforms, including Electronic Health Records (EHR) and other relevant systems.

Master of Public Health - Maternal and Child Health - University of Colorado, Anschutz (2027-12)

BA - Communication - University of California, San Diego

BA - Psychology - University of California, San Diego

AA - Sociology - Grossmont College

AA - Psychology - Grossmont College

AA - Social/Behavioral Sciences - Grossmont College