Kche Pegram

To obtain a position that will use my strong organizational, technical skills, educational background, and experience.

Technology Specialist at Collin College (2022-10 – Present)

• Troubleshoot hardware, software and audio-visual problems.
• Assist students, faculty, staff and vendors with all computers, Internet, wireless access, printing and media issues.
• Integrate new technologies into existing structure of classrooms, offices and conference centers.
• Provide support and services to the college community ensuring all classes, equipment and community events run efficiently.
• Knowledge of multiple types of audio-visual equipment from control systems, audio systems, audio/video conferencing, video streaming and recording, distance learning systems, projectors, media formats, etc.

Lead Videographer at RAMPEG GROUP (2020-07 – Present)

• Direct customers and crew in creation of produced content ranging from mini documentaries, sports videos, and commercials.
• Worked efficiently and prioritized shoots to stay on schedule and on budget.
• Administrative tasks such as billing, organizing meetings, coordinating travel and filing services.
• Provided exemplary customer service to the public, employees.

Library Assistant III at University of Texas at Dallas (2016-11 – 2020-10)

• First point of contact for patrons, provide quality customer service at three high transaction public service desks.
• Proficiently handles the circulation of library materials and delivery of library services to users.
• Perform complex transactions at the library's public services desks using specialized computer software.
• Maintain excellent up to date knowledge of library and department policies and procedures.
• Assist customers using the new technology such as Smart Rooms, media equipment and VR Rooms.

Library Technician at City of Carrollton (2013-06 – 2015-09)

• Performed the daily information services required of the library in a "one desk" environment.
• Collaborated with librarians in preparation, acquisition and organization of data, books, and programs.
• Provided excellent service to patrons by facilitating the finding of pertinent literary information.
• Assisted patrons with library questions, accounts, requests, holds, and fines.
• Evaluated and addressed computer issues for patrons through troubleshooting.

Video/Photographer at EKP Pictures (2009-04 – 2013-05)

• Coordinated, trained and managed video and photo crews and multicam editing teams.
• Performed multiple production duties including camera, editing, audio, utility, etc.
• Developed and produced commercials, music, corporate and product videos.
• Provided exceptional customer service, involving receipt and payment of cash in a high volume, sales environment.

Personal Banker II at First Convenience Bank (2008-06 – 2010-05)

• Provided prompt, efficient and friendly services to customers, involving receipt and payment of cash.
• Recognized customers' needs and responded with suggestions appropriated to the bank's services.
• Processed deposits and paid out funds in accordance with bank procedures.
• Sold and prepared money orders, cashier's checks, bank to bank wires, savings bonds, and travelers checks.

Photographer / Editor at Undevco Films / Magazine (2006-01 – 2009-05)

• Captured and edited over 450+ live interviews, programs, and other various special events.
• Built a digital library of visual media content in various file formats compatible with the needs of the office.
• Collaborated with a diverse production crew, filming, editing, and production of products exceeding timeframes and expectations.
• Actively build relationships with potential and existing clients to meet business objectives.

Library Page at City of Plano (2003-12 – 2007-02)

• Facilitated the public's use of the computerized library system and equipment.
• Sorted and shelved materials using the Dewey Decimal System.
• Maintained computers, microfiche, and audio-visual equipment for public use.

AA in Liberal Arts – Collin College (2010-03 – 2012-03)