Kelijah Sanchez

Travel-focused customer service professional with 5+ years in hospitality, supported by an LPN certificate and a background in Interior Design & Architecture. Skilled in itinerary planning, bookings, and resolving travel issues with empathy, precision, and strong visual-organizational abilities ideal for remote travel roles.

Travel Research & Planning - Independent - Remote

(2022 - 2026)

• Researched destinations and routes for personal and client trips.
• Used booking platforms to compare flights, stays, and transportation.
• Created simple itineraries based on budget and travel style.
• Resolved travel issues like delays or lodging changes.
• Communicated clearly through chat, email, and mobile tools.

Bartender / Hospitality Customer Service Specialist - Various Locations

(2019 - 2026)

• High-touch hospitality service in fast-paced environments.
• Handled customer questions and issues with calm, solution-focused communication.
• Built rapport with diverse guests to support repeat engagement.
• Managed transactions accurately for smooth payments and records.
• Adapted quickly to new systems and workflows.

Advanced Diploma - Harrisonburg High School (2012 - 2015)

Interior Design & Architecture - MTC (2013)

LPN - BRCC (2019 - 2025)