Experienced Mortgage Account Manager
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Results-driven mortgage professional with 10 years of experience managing a robust pipeline, while meeting critical closing deadlines. Dependable top performer with a track record of consistently exceeding goals and customer expectations. I am excited to join a team and work with others, while also having the opportunity to excel on my own.
Reviewed outstanding approval and funding conditions provided by the broker
Responded to internal and external customer inquiries on documentation requested for approval and other questions or concerns throughout the life cycle of the loan
Analyzed conditions received for accuracy, signed off on conditions within assigned authority and sent conditions to the Underwriter for review in a timely manner
Negotiated and worked to resolve problems with the broker as it related to program changes and created lasting relationships with them to ensure repeat business
Communicated with underwriter to ensure adherence to established guidelines
Managed a pipeline of 100+ loans (FHA, CONV, VA, USDA, Non QM, Co-ops, & HELOCs)
Bachelor of Arts -Communication Studies with a Minor in English from East Stroudsburg University
