Kelly LaCombe

Enthusiastic team player with over 20 years of experience in customer engagement and support. Adept at fostering positive client relationships and delivering exceptional service. Proven success in increasing sales and enhancing customer satisfaction through proactive communication and problem-solving skills. Experienced in managing operational tasks and training staff to ensure seamless service delivery. Ready to leverage strong interpersonal abilities and commitment to excellence.

Sales Manager part time - Photographer Studio 1890 - Leavenworth, USA

(2022-11 - 2024-12)

• Enhanced customer engagement through optimization of online reviews and customer feedback.
• Managed wardrobe and costuming resources, ensuring timely and precise fulfillment of client requests.
• Facilitated decision-making by analyzing operational data, which led to significant cost reductions.
• Executed data entry, file organization, word processing, email correspondence, and photo editing to support operational tasks.
• Coordinated client services and orchestrated photoshoots, ensuring clear communication of expectations and flawless execution.
• Diagnosed and troubleshot equipment issues, ensuring functionality and minimizing operational disruptions.
• Trained, mentored, and supported new staff members, providing ongoing assistance and expert guidance.
• Oversaw inventory management, ordered supplies, and maintained optimal stock levels.

Sales Assistant - Nutcracker Museum - Leavenworth, USA

(2023-05 - 2024-10)

• Drove sales growth by effectively assisting customers with product selections and navigating museum exhibits.
• Processed transactions and managed cash flow, ensuring accurate data entry into Excel for daily sales and closing amounts.
• Streamlined operations by overseeing opening and closing procedures, managing inventory, and organizing exhibits.
• Exhibited strong communication and customer service skills by actively engaging with visitors.

Paraprofessional/Academic Support Specialist - Seattle Public Schools - Seattle, USA

(2008-12 - 2021-10)

• Delivered direct academic and social support for students in grades K-5, including data collection for IEPs and special meetings.
• Collaborated with teachers, administrators, and families to assess student progress and implement effective strategies for success.
• Assisted in the creation and modification of lesson plans for students with special needs, ensuring developmentally appropriate practices.
• Administered testing accommodations and contributed to the development of intervention plans.
• Actively participated in staff meetings and collaborated with colleagues to devise effective strategies for enhancing student achievement. Mediated conflicts, proposing solutions that fostered a positive and inclusive school environment.

Bachelor of Arts - English Literature - University of Washington (1995-04 - 1998-01)