Kelly Mondello

I am looking to transition to a remote role. I have experience as a direct support professional and medical office scheduling staff. I am proficient with using electronic health records and a quick learner when it comes to digital programs and computers.

Direct Support Professional at Rever Grand (2021-04 – Present)

• Assist clients with disabilities with activities of daily living
• Implement Individualized Support Plans and help clients work toward social and behavioral goals
• Document progress and actions extensively
• Work closely with parents and caregivers to coordinate care and ensure progress towards client goals
• Implement de-escalation techniques and provide support to clients in times of crisis or escalated agitation
• Support clients in their community to meet social goals and promote independence
• Complete nurse delegated tasks related to G-Tube feeding and medication administration

Delivery Driver at Amazon/Whole Foods (2020-01 – 2021-04)

• Delivered groceries from Whole Foods to Amazon customers during the COVID-19 pandemic
• Implemented sanitation practices and social distancing to ensure customer safety

Ophthalmic Technician/ Front Desk Staff at Oregon Retina (2019-01 – 2020-01)

• Assisted the ophthalmologist with exams, procedures, and documentation
• Provided patients with educational information and treatment plans
• Operated OCT imaging machines and performed vision health exams, working under the ophthalmologist
• Assisted patients with checking in and out, verifying insurance, accepting payment, and scheduling follow-up appointments
• Assisted patients via phone with appointment reminders, scheduling, and updating patient information in the EHR system while documenting conversations

Nursing Assistant at Valley West Healthcare Center (2018-09 – 2018-12)

• Assisted residents with all activities of daily living under the supervision of a nurse and documented all actions accordingly

Private Nanny/ House Manager at Private Family (2017-10 – 2018-07)

• Provided full-time care daily for 3 children, ages 5, 3, and 18 months
• Ensured child safety and facilitated educational activities
• Provided healthy meals and housekeeping

Cashier at Croutons Restaurant (2016-01 – 2017-10)

• Engaged with customers and took food orders via phone and in person
• Processed monetary transactions quickly and accurately

Nursing Assistant Certification – Lane Community College (2018-07 – 2018-09)

General Education Courses – Linn Benton Community College (2022-09 – 2023-06)