Kelsey Brito

Oversee daily aquatics operations to ensure a safe, organized, and high-quality instructional environment Supervise and support a team of swim instructors, including scheduling, training, and performance development Enforce water safety standards, company policies, and facility procedures across all swim programs

Assistant Aquatics Manager - Aquatots Swim Schools - La Mesa, CA

(2025-09)

• Oversee daily aquatics operations to ensure a safe, organized, and high-quality instructional environment
• Supervise and support a team of swim instructors, including scheduling, training, and performance development
• Enforce water safety standards, company policies, and facility procedures across all swim programs
• Monitor instructional quality to maintain consistent teaching standards and strong customer satisfaction
• Support onboarding and mentoring of new instructors in safety protocols and curriculum implementation
• Manage operational responsibilities including attendance tracking, shift coordination, and lesson support

Water Safety Instructor - Aquatots Swim Schools - La Mesa, CA

(2023-09 - 2025-09)

• Delivered structured swim instruction to children of varying ages and skill levels using Aqua-Tots curriculum
• Taught water safety skills, swimming fundamentals, and stroke development in a safe learning environment
• Maintained constant supervision of swimmers to ensure safety and respond to emergencies when needed
• Communicated regularly with parents regarding student progress, achievements, and areas for improvement
• Fostered confidence and engagement by building strong rapport with students
• Collaborated with team members and management to provide high-quality customer service and efficient class operations

Operations Department Intern - Neighborhood House Association - San Diego, CA

(2025-06 - 2025-08)

• Supported daily administrative and operational functions in a nonprofit environment
• Communicated professionally with team members, clients, and community partners
• Organized and maintained records, documents, and program materials with accuracy and confidentiality
• Assisted in coordinating projects and meeting deadlines in a fast-paced office setting
• Collaborated with multiple departments to improve workflow efficiency and organizational support
• Researched and presented sustainable incentives and company goals in weekly department meetings
• Gained experience in nonprofit operations, community engagement, and administrative processes

Floor Attendant/Shift Lead - PlayCity Eastlake - San Diego, CA

(2021-07 - 2023-04)

• Managed and maintained party, play, food, and restroom areas in a fast-paced entertainment environment
• Assisted guests with check-in, transactions, and service using POS systems
• Resolved guest concerns and conflicts in a professional and timely manner
• Built positive customer relationships to enhance guest experience and satisfaction
• Collaborated with staff to maintain smooth daily operations and strong communication

Bachelor of Arts - Environmental Sustainability - San Diego State University (2026-05) San Diego, CA