Kelsey Jung

Detail-oriented and highly organized Health Sciences professional with a master's degree in physical Activity and Health and over 7 years of experience coordinating operational logistics, tracking study metrics, and managing data integrity. Proven track record in clinical research support, administering centralized tracking systems, and overseeing standard operating procedures (SOPs) across multi-phase timelines. Adept at serving as a key point of contact for cross-functional teams, managing document compliance, and facilitating structural training.

Thrives in fast-paced environments requiring strict attention to detail, proactive risk management, and a strong commitment to supporting patient-centric research programs.

Fitness and Wellness Manager at Northern Arizona University (2023-08 – Present)

Direct daily administrative operations, scheduling, and logistics for a fast-paced department supporting 30+ staff members and 50+ weekly programs.

• Designed and conducted 10 comprehensive professional development and training programs strictly focused on Standard Operating Procedures (SOPs), quality control, and assessment accuracy.
• Coordinate complex scheduling logistics and programmatic pairings; lead recurring staff meetings, establishing agendas, tracking action items, and ensuring execution of department goals.
• Manage complex scheduling logistics for 50+ weekly programs and coordinate client-provider pairings, collaborating across campus departments to ensure smooth operations.
• Engineered a custom data tracking system to analyze program usage and resource ROI, leveraging analytics to identify trends, escalate operational gaps, and optimize budgets.

research associate at exos works (2021-08 – 2023-08)

• Created and managed a centralized Research Workbook to monitor study progress, material inventory, and compliance timelines for 50+ clients across multiple remote research studies.
• Developed data collection strategies and utilized electronic data systems (Qualtrics) to monitor input quality, ensuring high-fidelity, query-free results for 6 distinct studies.
• Maintained meticulous source documentation; distilled complex research data into comprehensive charts and technical reports for executive and sponsor presentations.
• Served as a primary point of contact for research participants, guiding them through study parameters to optimize retention and protocol adherence.

Health FItness Specialist at EXOS (2018-10 – 2021-08)

• Conducted one-on-one health assessments, taking vital signs and physical measurements while utilizing motivational interviewing to establish strong client rapport.
• Managed the Mindbody Online database for precise facility tracking, data entry, and schedule synchronization.
• Supervised on-call personnel and instructors, ensuring all staff adhered to established safety guidelines and operational standards.

Masters in Physical Activity and Health – Arizona State University (2023-05)

Bachelors in Fitness Wellness – Northern Arizona University (2017-05)