Kemani Kirkpatrick

Professional and highly motivated customer service and administrative support professional with experience in healthcare support, office communication, event operations, retail environments, and fast-paced customer-facing roles. Recognized for strong interpersonal communication, organization, professionalism, and the ability to maintain accuracy while managing multiple responsibilities. Skilled in digital marketing, social media aesthetics, photography, Canva-based content creation, and website creation, with an eye for clean visual branding, feminine luxury design, and professional online presentation.

Seeking opportunities to contribute strong customer service, office administration, communication, and creative support skills within professional business, healthcare, retail, and brand-focused settings.

Cashier at Smoothie King Arena & Caesar Superdome (2020-02 – Present)

• Delivered professional customer service to thousands of guests during concerts, sporting events, and large entertainment venues
• Processed high-volume transactions accurately while maintaining efficiency and professionalism in fast-paced environments
• Resolved customer concerns and assisted guests with inquiries to ensure positive service experiences
• Maintained organized workstations and supported daily operational efficiency with team members and supervisors
• Demonstrated reliability, adaptability, and strong communication while managing high-pressure situations

Sales Associate & Customer Service Representative at Party City (2020 – 2022)

• Assisted customers with purchases, product recommendations, and event planning support in a high-traffic retail environment
• Maintained organized inventory displays, stocked merchandise, and ensured store presentation standards were met
• Handled customer transactions accurately while providing friendly and professional service
• Supported daily store operations through multitasking, organization, and effective communication with team members
• Built strong customer relationships through attentive service and problem resolution

Cashier & Food Preparation Associate at Wingstop (2025-06 – 2025-08)

• Processed customer orders efficiently while maintaining excellent customer service standards
• Assisted with operational workflow, cleanliness standards, and food preparation procedures
• Communicated effectively with team members to support timely and organized service
• Demonstrated strong multitasking, adaptability, and time management skills in high-volume environments

Customer Service Representative at Sewerage & Water Board of New Orleans (2023-06 – 2023-08)

• Responded to customer inquiries regarding billing, outages, maintenance requests, and account concerns professionally and efficiently
• Maintained accurate customer records and assisted with account documentation and administrative support
• Coordinated with internal departments to assist with issue resolution and customer satisfaction
• Demonstrated professionalism, patience, and strong communication skills while handling sensitive customer concerns

Allied Health - Diagnostic Medical Sonography – Delgado Community College (2024)

High School Diploma – McDonogh 35 High School (2023)