Kendra Crowley

Resourceful professional with 7+ years of experience in housekeeping and cleaning services. Demonstrated expertise in maintaining cleanliness, operating machinery, and managing inventory. Proven ability to efficiently sort, process, and monitor linens while adhering to strict safety and quality standards to support guest satisfaction.

Front Desk Clerk - Hampton Inn & Suites - Lakeland, FL

(2019-08 - 2026-01)

• Provided guest services including answering calls and making reservations, enhancing guest satisfaction and operational efficiency
• Supported housekeeping and laundry coordination to maintain hotel standards
• Utilized computer skills to manage bookings and guest information

Housekeeping/Laundry Attendant/FRONT DESK/HOUSEMAN - Hampton Inn & Suites Lakeland South - Lakeland, FL

(2019-08 - 2026-01)

• Delivered front desk guest services and support, ensuring positive guest interactions
• Assisted with housekeeping and laundry tasks to maintain cleanliness and linen availability
• Coordinated with housekeeping team to support room readiness and guest satisfaction

Cook/Prep - Gloria's Place - Lakeland, FL

(2017-01 - 2018-03)

• Prepared and cooked food while maintaining a clean and sanitary work area to meet food safety standards
• Ensured compliance with hygiene and cleanliness protocols to support guest satisfaction
• Delivered timely service to customers in a fast-paced environment

Packer/loader - UPS Freight/Overnite - Lakeland, FL

(2017-10 - 2018-01)

• Loaded trucks efficiently while maintaining a clean and safe work environment to support timely deliveries
• Followed safety protocols to prevent accidents and ensure operational compliance
• Assisted with organizing shipments to optimize loading processes

Clean Up Crew Worker - Paradise Plastics - Plant City, FL

(2015-09 - 2017-03)

• Cleaned restrooms, warehouse, and printshop, maintaining a sanitary and organized workspace
• Conducted inventory of supplies, equipment, and products daily to ensure operational readiness
• Operated machinery and performed routine maintenance to support production efficiency
• Applied time management skills to meet delivery and production deadlines

Machine Operator - highlands packaging solutions - Plant City, FL

(2013-03 - 2015-07)

• Operated packaging machinery in a warehouse environment, ensuring product quality and safety
• Maintained high sanitation standards at workstations to minimize accidents and promote a safe environment
• Conducted daily inventory checks of supplies and equipment to support continuous operations
• Performed routine machine maintenance to reduce downtime and maintain efficiency
• Managed time effectively to meet production and delivery schedules

Assembly Line Worker - toufayan bakeries - Plant City, FL

(2012-09 - 2013-02)

• Packaged baked goods in a high-paced factory environment, meeting production targets
• Wrapped, boxed, and labeled merchandise to ensure accurate order fulfillment
• Controlled quality of merchandise by inspecting goods for defects and damages
• Maintained automated tracking systems to ensure merchandise accountability and inventory accuracy

Research Assistant (RA) - american directions group - Lakeland, FL

(2010-08 - 2012-08)

• Conducted surveys and recorded data to support business development and strategic outreach
• Managed information accurately to assist in organizational and coalition-building efforts
• Supported communication and coordination among various stakeholders

Housekeeper - holiday inn express - North Park, FL

(2007-06 - 2009-04)

• Maintained detailed records and prepared periodic activity and personnel reports for management review
• Ensured compliance with state and federal health and safety regulations to maintain high standards
• Investigated and resolved complaints regarding housekeeping services and equipment to improve guest satisfaction

Housekeeper - HOLIDAY INN EXPRESS & SUITES - Plant City, FL

(2007-06 - 2009-04)

• Maintained detailed records and prepared periodic activity and personnel reports for management review
• Ensured compliance with state and federal health and safety regulations to maintain high standards
• Investigated and resolved complaints regarding housekeeping services and equipment to improve guest satisfaction

Packing Line Worker - marjon specialty foods - Sydney, FL

(2005-05 - 2006-03)

• Maintained accurate records of incoming and outgoing shipments, crates, and products to ensure inventory accuracy
• Inventoried, weighed, and measured items for proper shipment, supporting logistics and quality control
• Managed invoices, phone messages, and data entry to streamline departmental operations
• Adhered to safety standards in accordance with state and federal regulations to maintain a safe work environment

Packing Line Worker - Marjons specialty foods - Plant City, FL

(2005-05 - 2006-03)

• Maintained accurate records of incoming and outgoing shipments, crates, and products to ensure inventory accuracy
• Inventoried, weighed, and measured items for proper shipment, supporting logistics and quality control
• Managed invoices, phone messages, and data entry to streamline departmental operations
• Adhered to safety standards in accordance with state and federal regulations to maintain a safe work environment

High School Diploma - John Adams Virtual (2012-01 - 2012-03)

High school or equivalent - John Adams virtual school (2011-11 - 2012-01)