Latoya Jackson
Motivated healthcare professional with over 18 years of experience in patient care, dialysis treatment, and clinical support
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About
Motivated healthcare professional with over 18 years of experience in patient care, dialysis treatment, and clinical support. Skilled in phlebotomy, vital signs, and patient advocacy with a strong record of mentoring new staff. Seeking a role in a fast-paced healthcare environment with opportunities for growth and advancement.
Experience
Clinical Support at Adventhealth (2025-11 – Present)
- Performed accurate patient intake including vitals and routine phlebotomy.
- Assisted physicians during procedures and managed patient communications.
- Updated patients on test results and handled clinical correspondence.
Certified Clinical Hemodialysis Technician (CCHT) at US Renal (2022-03 – 2024-11)
- Served as preceptor, training and mentoring new staff members.
- Assisted patients through dialysis treatments, ensuring comfort and monitoring safety.
- Maintained accurate documentation in compliance with HIPAA standards.
Medical Assistant (MA) at WellMed (2020-02 – 2022-01)
- Performed accurate patient intake including vitals and routine phlebotomy.
- Assisted physicians during procedures and managed patient communications.
- Updated patients on test results and handled clinical correspondence.
Certified Clinical Hemodialysis Technician (CCHT) at DaVita Kidney Care (2016-11 – 2021-01)
Was not working as she was attending school
- Provided direct patient care under nurse supervision during dialysis treatments.
- Performed phlebotomy and assisted with monitoring patient responses to therapy.
- Safely transferred, positioned, and transported patients within the clinic.
Patient Care Technician (PCT) at Fresenius Kidney Care (2013-07 – 2015-05)
Was not working as she was attending school
- Supported dialysis operations and monitored patient progress.
- Collaborated with nursing staff to deliver high-quality patient care.
Customer Service Agent at PRC Associates (2009-03 – 2012-02)
- Assisted clients with inquiries, troubleshooting, and account management.
- Developed strong communication and customer advocacy skills.
Education
High School Diploma – State of Florida, Department of Education (2004-08)
