Kennedy Watson

Hardworking server, front desk receptionist and house manager with 7 years of experience in the hospitality industry, specializing in customer service and guest engagement. Proven ability to enhance customer satisfaction through personalized service and efficient management of high-volume environments. Skilled in multitasking, cash handling, and training new staff, consistently contributing to team success and operational excellence.

Willing to relocate: Anywhere

Bartender - Bristol republic - Dublin, OH

(2026-08)

• Maximized table turnover rate by efficiently managing reservations and seating arrangements.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
• Cultivated warm relationships with regular customers.
• Handled cash transactions accurately, contributing to balanced daily financial reports.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Front Desk Receptionist - Bates and Brown Barber Chair - Columbus, OH

(2023-09)

• Greeted and welcomed guests, providing a positive first impression of the company
• Managed a high volume of incoming calls, directing them to the appropriate departments or individuals
• Scheduled appointments and maintained an organized calendar for multiple staff members
• Efficiently handled all incoming and outgoing mail, packages, and deliveries
• Maintained cleanliness and organization of the front desk area at all times
• Managed visitor logbook accurately by recording necessary details for security purposes
• Handled confidential information with utmost discretion while maintaining strict confidentiality protocols

Server/Bartender - Longhorn Steakhouse - Beavercreek, OH

(2020-09)

• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maximized table turnover rate by efficiently managing reservations and seating arrangements.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
• Cultivated warm relationships with regular customers.
• Handled cash transactions accurately, contributing to balanced daily financial reports.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Server - J. Alexander's Restaurants - Worthington, OH

(2024-06 - 2024-10)

• Remain professional while also remaining personable
• Making sure every guest has a pleasant experience and all needs are met
• Anticipating their needs before they need it.
• Being a team player so everyone around can also succeed

Professional Nanny - Drew And Megan Fisher - Maineville, OH

(2022-09 - 2023-02)

• Enhanced children's cognitive development by implementing engaging educational activities.
• Promoted healthy eating habits for improved nutrition, preparing nutritious meals and snacks daily.
• Fostered strong relationships with families, prioritizing open communication and trustbuilding.
• Supported children's emotional growth by providing a nurturing environment and addressing individual needs.

Host - T.G.I.Frday's - Beavercreek, OH

(2017-09 - 2018-12)

• Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
• Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
• Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
• Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.

High School Diploma - Kettering Fairmont High School (2020-05)