Kenny Noel
Senior Product Technical Support Specialist
Talent
Fort Lauderdale, BrowardMember since March 12, 2024
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About
I’m 2 years into Tech, with an associates in Information emTechnology. Also, my passion is being able to use tech to assist others and make their lives easier
Experience
- Provide technical support to users by researching and answering questions.
- Providing assistance by remotely logging into Exatouch Point of Sale via Teamviewer
- Installing and Troubleshooting Printers such as Epson Tm30s, Star Kitchen Printers (SP700) etc.
- Troubleshooting Credit Card Terminals provided by us (PAX devices, Dejavoo Devices, First Data Devices, Clover devices as well as Valor terminals) while maintaining workstation.
- Assist with credit card terminal and LAN performance.
- Assist client to identifying the problem, finding the solution to the problem after researching,
- and assisting with fixing the problem with corrective steps.
- Basic SQL Databases