Keri Ross

Solid performance record; Results-driven; Customer service advocate; Collaborator; Team player; Trusted advisor; Strategic partner; Detail-oriented

Stylist - Fantastic Sams Cut & Color - Cary, NC

(2017-10)

• Cut, trim, and/or color hair per clients' requests and/or current hairstyles, using clippers, combs, hand-held blow driers, and scissors
• Shape and trim beards and moustaches, using scissors/clippers
• Top product sales agent
• Stay abreast of the latest styles/trends and hair care techniques
• Specialize in treatments to alleviate hair problems

Salon Manager/Stylist - Fantastic Cuts - Johnson City, TN

(2012-05 - 2017-08)

• Supervised six Stylists
• Performed managerial duties such as maintaining records, such as inventory, invoices, accounts receivable and payable, personnel
• Accountable for all hiring and supervisory duties, such as employee relation matters/disciplinary actions, approving leave, performance management/recognition
• Responsible for inventory management, such as ordering and receiving supplies, stocking products, verifying and paying invoices
• Performed Stylist duties

Inventory Specialist - MWR, NAF - Ft Jackson, SC

(2010-05 - 2012-05)

• Responsible for inventory management, such as ordering, receiving and stocking supplies
• Accountable for verifying invoices prior to payment
• Managed inventory via computer
• Operated cash register to accept payments
• Responded to customer inquiries and/or requests

Salon Manager - Regis Salon - Atlanta, GA

(2006-04 - 2010-10)

• Supervised six Stylists
• Performed managerial duties such as maintaining records, such as inventory, invoices, accounts receivable and payable, personnel
• Accountable for all hiring and supervisory duties, such as employee relation matters/disciplinary actions, approving leave, performance management/recognition
• Responsible for inventory management, such as ordering and receiving supplies, stocking products, verifying and paying invoices
• Performed Stylist duties

HR Generalist - Blue Circle Materials - Atlanta, GA

(1999-09 - 2001-02)

Served as an HR Generalist performing HR functions for over 800 employees (developed vacancy announcements and placed ads, assessed qualifications and submitted resumes to managers, administered and processed benefits, processed HR actions, processed payroll, conducted orientation)

• Accountable for performance management, trained and assisted managers with performance plan development and the overall performance management process, reviewed plans for policy compliance and consistency, processed performance award/bonus submissions

• Advised managers on compensation management matters—set/negotiated pay, bonuses, recruitment incentives, and calculated performance increases and awards

• Analyzed performance and compensation regulations/policies

• Developed qualitative/quantitative reports for managers and provided recommendations regarding performance and compensation best practices throughout our industry

• Prepared and presented briefings on workforce analysis, performance/awards/bonuses/compensation statistics

• Developed SOPs/guidelines

Cosmetology License - Charles & Sue's School of Hair Design

High school diploma - H. Grady Spruce High School