Residential Aide - Black Veterans for Social Justice - New York, NY
(2024-01)
Performs the day-to-day monitoring of the residents' on-site activities
- Performs hourly inspections of the facility and immediate neighborhood, and documents/reports any incidents
- Assists in the planning and organization of recreational activities, events and outings
- Wakes the clients as needed, provides clothing and personal care items to clients
- Ensures that the clients are out of the dormitories according to policies and procedures
- Reminds clients of their daily schedules, and assists clients with their daily living skills
- Processes new client intake information, bed assignment, maintains the daily census records and provides DHS with daily census figures
- Secures the clients' personal property and maintains an inventory of the client's belongings
- Observes the behavior of clients, reporting any unusual behavior to the case management and clinical staff
- Oversees the shelter at nights and responds to any requests from the clients who are awake
- Works collaboratively with the Program Aides/ Case Manager in providing crisis intervention in an emergency
Mail Clerk - USPS - New York, NY
(2019-01 - 2025-01)
- Separated mail by category and Department
- Opened and scanning incoming mail, ensuring proper labelling and packaging for outgoing mail
- Moved mail to designated areas for dispatch and routing
- Sold postage stamps, postal cards, and money orders
- Checked mail for correct postage
- Greeted guests and provided additional assistance
- Kept track of mailing supplies, (eg. stamps and envelopes)
- Handled misdirected mail
311 Representative - King Tele Services - Brooklyn, NY
(2021-01 - 2022-01)
- Answered and provided information regarding city services, programs and processes
- Documented requests for service, such as pothole repair, missed trash pickup, or noise complaints and forwarded them to the appropriate city Department
- Remained helpful and patient when interacting with the public
- Entered information into databases, tracked service requests and accessed relevant information to answer queries
Assistant Camp Counselor - Loving Child Care - Brooklyn, NY
(2016-01 - 2017-01)
- Provided leadership to campers in all areas and acted as a role model in all camp activities
- Organized
