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Find professionals and candidatesKevin Dossey

Kevin Dossey

Kevin Dossey

Senior IT Operations Leader

Talent

Fort Worth, TarrantMember since November 21, 2023

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About

(21) years IT industry experience

(17) years IT leadership experience

ITIL v3 and HDI-certified

Incident / Major Incident Management

Application Support & Administration

Customer Sat and End User Experience

Enterprise Scheduling (Active Batch)

Enterprise Monitoring (Azure, LogicMonitor, Dynatrace)

Problem Management

Hardware & Software Asset Management

Knowledge Management

Vendor Management

Project Management

Outsourcing

Classroom Training / Curriculum Development

ServiceNow

Experience

(21) years IT industry experience

(13) years mid-level IT leadership experience

(4) years senior-level IT leadership experience

ITIL v3 and HDI-certified

Incident / Major Incident Management

Application Support & Administration

Customer Sat and End User Experience

Enterprise Scheduling (Active Batch)

Enterprise Monitoring (Azure, LogicMonitor, Dynatrace)

Problem Management

Hardware & Software Asset Management

Knowledge Management

Vendor Management

Project Management

Outsourcing

Classroom Training / Curriculum Development

ServiceNow

Education

Bachelor of Science in Management Information Systems (2005)

Reviews

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