Kevin Dossey
Senior IT Operations Leader
Hire this person
Send a job offer directly to this candidate
About
(21) years IT industry experience
(17) years IT leadership experience
ITIL v3 and HDI-certified
Incident / Major Incident Management
Application Support & Administration
Customer Sat and End User Experience
Enterprise Scheduling (Active Batch)
Enterprise Monitoring (Azure, LogicMonitor, Dynatrace)
Problem Management
Hardware & Software Asset Management
Knowledge Management
Vendor Management
Project Management
Outsourcing
Classroom Training / Curriculum Development
ServiceNow
Experience
(21) years IT industry experience
(13) years mid-level IT leadership experience
(4) years senior-level IT leadership experience
ITIL v3 and HDI-certified
Incident / Major Incident Management
Application Support & Administration
Customer Sat and End User Experience
Enterprise Scheduling (Active Batch)
Enterprise Monitoring (Azure, LogicMonitor, Dynatrace)
Problem Management
Hardware & Software Asset Management
Knowledge Management
Vendor Management
Project Management
Outsourcing
Classroom Training / Curriculum Development
ServiceNow
Education
Bachelor of Science in Management Information Systems (2005)
