Kevin Harcourt

Manage multiple client accounts and material requests daily, providing accurate quotes and project coordination for industrial piping products across various locations. Generated over $1,900,000 in sales from September 2024 to present, improving gross margins from 32.71% (2024) to 43.48% (2025) through strategic pricing and competitive analysis. Collaborate cross-functionally with management and operations to resolve fulfillment issues, adjust pricing, and deliver on-time, on-budget solutions.

Inside Sales Representative - Texas Pipe & Supply - Middlesex, NJ

(2024-09)

• Manage multiple client accounts and material requests daily, providing accurate quotes and project coordination for industrial piping products across various locations.
• Generated over $1,900,000 in sales from September 2024 to present, improving gross margins from 32.71% (2024) to 43.48% (2025) through strategic pricing and competitive analysis.
• Collaborate cross-functionally with management and operations to resolve fulfillment issues, adjust pricing, and deliver on-time, on-budget solutions.
• Act as the primary point of contact for clients - answer calls, provide on-the-spot quotes, clarify specifications, and ensure timely, clear communication throughout the sales process.

Sales Associate - Pure Hockey - Stamford, CT

(2023-08 - 2024-06)

• Welcomed and greeted customers with a positive attitude, promptly addressing inquiries and enhancing product engagement to ensure high customer satisfaction.
• Executed cashier responsibilities with precision, handling various payment methods including cash, checks, and credit cards in strict adherence to company protocols.
• Provided expert guidance to customers, directed them to relevant merchandise throughout the store to facilitate efficient shopping experiences.
• Conducted personalized consultations with customers to determine their precise equipment requirements for hockey, including skates, protective gear, and apparel, ensuring alignment with their budgetary parameters.

Project Manager Intern - Bettaway Supply Chain Services - South Plainfield, NJ

(2022-06 - 2022-08)

• Worked directly with key personnel to effectively manage trailer inventory and YMS systems across multiple locations.
• Responsible for the implementation, installation, and maintenance of GPS units for 900 trailers.
• Located and analyzed out-of-service equipment and assisted with the mechanical upkeep of the equipment to ensure compliance with DOT requirements.

Bachelor of Science - Sport Management - Sacred Heart University (2023-05)