Keyla Little

Experienced Motor Vehicle Title Specialist with 8 years of experience processing titles, liens, registrations, and out-of-state transfers. Currently examines and issues vehicle credentials at South Carolina DMV Headquarters while supporting banks, lienholders, insurers, and dealerships.

Certified Notary

Public with strong knowledge of DMV regulations, attention to detail, decision-making, teamwork, and high-volume customer service.

Willing to relocate to: West Columbia, SC - Blythewood, SC - Columbia, SC Authorized to work in the US for any employer

Administrative Title Specialist III - South Carolina DMV-Headquarters - Blythewood, SC

(2025-07)

• Examine, accept, prepare, enter, and print documents for driver licenses, permits, identification cards, registrations, plates, placards, permits, and titles across numerous vehicle categories.
• Manage business customer needs for banks, lienholders, insurance companies, and dealerships by addressing licensing and insurance issues and verifying accurate customer numbers.
• Process motor vehicle registration requests, research suspension inquiries, modify registration credentials, and issue automobile dealership licenses using established DMV procedures.
• Determine service eligibility by applying South Carolina legislation and DMV policies, supporting accurate decisions and compliant customer transactions.

Accounting/Title Clerk - Automotive Companies Inc - Westminster, MD

(2023-03 - 2024-06)

• Process vehicle registrations and titles for Maryland sales and out-of-state purchases using CVR, Reynolds & Reynolds, and Beacon software.
• Examine titles for accuracy and state acceptance, determine negotiability, and resolve title issues by applying local DMV laws and regulations.
• Create journal entries for cash receipt debits and credits, verify funding for new deals, and confirm lien payoffs to support accurate accounting records.
• Request clear titles or lien releases and perform other duties assigned by the Manager, maintaining compliant documentation throughout vehicle transactions.
• Serve as a Certified Notary Public for Carroll County, supporting accurate execution and verification of automotive documents.

Administrative Tag & Title Clerk - Auto Credit Sales & Rentals LLC - Augusta, GA

(2020-05 - 2022-07)

• Upload and submit title paperwork through DDI Technology EVR and ELT systems, register vehicles with Georgia DMV, and apply for titles and tags.
• Coordinate with auctions by sending payoff payments and receiving titles, supporting timely ownership transfers and accurate vehicle records.
• Manage accounts receivable duties by posting auction checks, requesting payments, and entering trade-in and payoff transactions into the payment system.
• Build deal jackets, maintain filing systems, verify insurance and lien information, and complete title applications according to state regulations.
• Answer customer title and tag inquiries, communicate with county clerks, order and issue temporary operating permits, and serve as a Certified Notary Public for Richmond County, Georgia.

Tag and Title Clerk - Richmond County Tax Commissioners Office - Augusta, GA

(2018-10 - 2020-03)

• Assist Richmond County residents with registering and titling vehicles, motorcycles, motor homes, and trailers using DRIVES while delivering attentive customer service.
• Process and transfer MSO, Georgia, and out-of-state titles; correct title transfers, add or remove liens, issue tags and decals, and support dealership transactions.
• Verify applications are complete and accurate, collect required documentation, and apply motor vehicle laws to ensure compliant state submissions.
• Maintain and balance a cash drawer while collecting cash, debit, credit card, and check payments for vehicle, trailer, and tag taxes.
• Resolve customer inquiries through multitasking, attention to detail, and knowledgeable service, ensuring each customer receives thorough assistance.

Assistant Logistics Manager - NRX Logistics - Pensacola, FL

(2017-10 - 2018-10)

• Coordinate work assignments and daily schedules with drivers and department personnel, supporting organized daily operations and timely service delivery.
• Coordinate warehouse and transportation shipping schedules to align resources, deliveries, and installations with operational requirements.
• Complete damage claim processes by documenting incidents and coordinating required information for accurate resolution.
• Lead employee meetings to communicate priorities, address operational updates, and support team alignment.
• Maintain daily logs of deliveries, installations, and damages while reviewing employee paperwork for accuracy and complete operational records.

Customer Service Dispatch/ Scheduler - Groome Transportation - Martinez, GA

(2012-04 - 2015-09)

• Directly communicate with drivers through two-way radio and telephone, providing timely coordination and operational support.
• Dispatch units to ground transportation drop-off and pick-up locations, applying decision-making and mapping skills to support efficient routing.
• Monitor freight deliveries and coordinate delivery, pick-up, and drop-off schedules using time management and analytical thinking.
• Assist drivers with location information, helping them navigate service areas and maintain reliable transportation operations.
• Resolve customer inquiries when drivers are off schedule by combining communication, customer service, data entry, and professionalism.

Call Center Service Representative - AAA - Grand Rapids, MI

(2004-05 - 2011-06)

• Handle inbound customer calls in a call center environment, using active listening and clear communication to resolve member needs.
• Process member requests for roadside assistance, including flat tires, lockouts, and towing, while keeping members informed of service status and progress.
• Meet monthly membership sales goals by explaining product benefits, providing relevant knowledge, and applying customer-focused sales techniques.
• Set up new accounts, process credit card and electronic payments, and maintain accurate membership records with updated contact information.
• Process membership applications, resolve discrepancies, prepare and distribute member materials, and manage incoming and outgoing mail using attention to detail and sound judgment.

Bank Teller - Westshore Credit Union - Grand Rapids, MI

(1999-12 - 2003-11)

• Process banking transactions including deposits, withdrawals, check cashing, cashier checks, and loan payments with accuracy and attention to detail.
• Process credit reports for loan officers, supporting evaluation of auto, home, and line-of-credit loan applications.
• Open and close savings, checking, and money market accounts while explaining policies and procedures to customers.
• Recommend account upgrades based on customer account status, helping align available products with individual financial needs.
• Handle account maintenance inquiries, update customer information, and provide clear service throughout account changes and transactions.

High school or equivalent - Muskegon High School (1992-01 - 1996-01)