Arlene Bueno

To secure a position that will challenge and utilize my knowledge, skills, and experience in order to accomplish the organization's goals while continuing to grow professionally. I am driven by working collaboratively toward a common goal while also achieving independent success.

Title Processing Clerk (GG&D Motor vehicle Service) - Arizona Department of Transportation (ADOT) - Phoenix, AZ

(2025-10 - 2026-05)

• Process and review vehicle title and registration transactions in accordance with Arizona state laws, policies, and MVD regulations.
• Consistently meet productivity, quality, and customer service standards in a fast paced government office environment.
• Verify ownership documents, lien releases, powers of attorney, and supporting legal documentation for accuracy and compliance.
• Process title transfers, duplicate titles, registration transactions, and other motor vehicle services while maintaining a high level of accuracy.
• Enter and maintain customer and vehicle information within ADOT databases while protecting confidential information.
• Research and resolve title discrepancies and document errors to ensure timely processing.
• Review applications for completeness and identify missing or incorrect information before processing.
• Assist customers with title and registration inquiries while providing professional, courteous customer service.
• Collect and process applicable fees and maintain accurate transaction records.
• Maintain knowledge of Arizona motor vehicle laws and new regulations.

Administrative Assistant I - Nature's Wellness Center - Fort Morgan, CO

(2023-07 - 2025-10)

• Greet and assist customers and vendors in a professional, courteous manner.
• Follow all M.E.D. guidelines established by the Colorado Department of Health and Environment.
• Authenticate and validate customer identification, including passports, work permits, and driver's licenses.
• Manage incoming and outgoing mail and packages.
• Receive and inventory incoming deliveries.
• Handle confidential information with discretion.
• Answer and direct multi line phone calls to appropriate staff members.
• Maintain a clean and welcoming reception area.
• Provide administrative support including filing, scanning, copying, data entry, research, and general office duties.

Itemizer / Merchandiser / Package Handler - ThredUp - Phoenix, AZ

(2021-08 - 2023-06)

• Inspected an average of 600–800 clothing items daily while maintaining company quality standards.
• Consistently met or exceeded productivity goals of 90–120 units per hour.
• Lifted and moved merchandise weighing 35–50 pounds throughout shifts.
• Collaborated with multiple departments to ensure efficient product processing.
• Followed company safety procedures while handling inventory.

Team Lead / Supervisor - The Mint Dispensary - Tempe, AZ

(2017-05 - 2021-07)

• Registered 50–100 customers daily while providing exceptional customer service.
• Ensured departmental KPIs were achieved within required deadlines.
• Enforced HIPAA compliance and company policies.
• Managed daily cash deposits averaging $30,000.
• Consistently exceeded sales goals through product knowledge and upselling techniques.
• Resolved customer concerns professionally to maintain customer satisfaction and loyalty.
• Supervised up to 15 sales associates.
• Assisted with interviewing, onboarding, and training new employees.

Receptionist / Sales Associate - Phoenix Relief Center Dispensary - Phoenix, AZ

(2016-05 - 2017-06)

• Checked in and assisted 50–80 patients daily.
• Maintained compliance with company sanitation and state regulations.
• Built strong patient relationships through exceptional customer service.
• Educated patients on products and state compliance requirements.
• Managed inventory and maintained customer profiles using the Arizona Department of Health Services system.

Sales Associate - The Home Depot - Phoenix, AZ

(2015-02 - 2016-05)

• Maintained merchandise inventory and product availability.
• Assisted customers in locating products and departments.
• Maintained a safe, clean, and organized work environment.
• Worked independently and collaboratively to achieve team goals.

High School Diploma - Betty H. Fairfax High School (2013)

Cosmetology Program - Cosmetology - AVEDA Institute (2019 - 2020)