Keyona Ferguson

Hands-on hospitality leader with over 10 years of experience managing high-volume restaurant, catering, and retail operations. Proven expertise in team leadership, cost control, inventory management, compliance, and guest satisfaction.

Assistant Manager at Daily Provisions (2023-12 – 2025-11)

• Led daily FOH and BOH operations in a fast-paced, high-volume environment
• Supervised, scheduled, and coached teams of 20+ staff members
• Managed inventory levels, food cost controls, and labor budgets
• Ensured compliance with food safety, sanitation, and company policies

Floor Manager at Unlisted Hotel (2025-11 – 2026-01)

• Oversaw daily bar and front-of-house operations to ensure smooth service
• Managed cash handling, inventory control, and nightly reconciliation
• Enforced service quality standards, safety procedures, and liquor laws

Venue Manager at Union Square Events (2021-07 – 2023-12)

• Managed operations for multiple venues including Little Island, The Whitney Museum, Citi Field, and Summit One
• Coordinated staffing, catering logistics, and large-scale event execution

Chef Supervisor / Line Cook at Aramark & Union Square Events (2020-03 – 2021-07)

• Supervised kitchen teams to ensure consistent food quality and timeliness
• Maintained strict compliance with food safety, sanitation, and health regulations

Store / Shift Manager at Little Caesars, Chop't, Panera, McDonald's (2010 – 2019)

• Managed staffing, scheduling, payroll, and cash control across multiple locations
• Trained employees, resolved guest concerns, and improved service consistency
• Ensured ongoing compliance with health, safety, and sanitation requirements

High School Diploma – Bayside High School